Assistant Registrar & Manager of Records and Enrollment (Front Office) at University of California, Riverside – Riverside, California
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About This Position
Overview
Job ID 37115258
Category Campus Administration and Operations
Organization University Extension
Department UNEX Operations
Location Main Campus - UCR
Salary $62,900 - $110,100
Date Posted April 15, 2026
Application Deadline April 29, 2026
Schedule 8:30AM-5:30PM
Full/Part Time Full-time(100%)
Level of Supervision Direction
Personnel Program Code Professional & Support Staff
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No
Position Information
Under the general direction of the UCR Extension Director of Student Experience & Facility Services, the Assistant Registrar (Registrar Supervisor 1) manages daily Student Services operations in a high-volume continuing education environment serving domestic and international students. The unit processes approximately 12,000 enrollments annually and functions as the primary point of contact for registrar-related services. This role plays a critical part in shaping the first impression and reputation of University Extension. This is a full-time, 100% in-person role to ensure seamless customer service and operational continuity. The Assistant Registrar supervises a team of full-time staff and student assistants, overseeing workflow, service delivery, and staff performance to ensure efficient, accurate, and student-centered operations. The role is responsible for maintaining the integrity, accuracy, and confidentiality of student academic records, including enrollments, verifications, transcripts, and related documentation, in compliance with FERPA and University policies. The incumbent interprets and applies policies, advises staff on complex student issues, and resolves complaints, petitions, and exceptions in consultation with leadership as needed. The Assistant Registrar oversees registration operations, including enrollment processing, student account transactions, and data entry, ensuring compliance with internal controls and audit standards. The role also establishes and maintains standard operating procedures and ensures consistent application of policies across the unit. As a key stakeholder in UCR Extension facility operations, the Assistant Registrar supports daily coordination of instructional spaces, including classroom management, room assignments, and instructional support activities. The incumbent also provides backup support to Facility Services leadership by coordinating with third-party vendors and property management to maintain operational readiness. In collaboration with departmental leadership, the Assistant Registrar evaluates processes and recommends improvements to enhance efficiency and service delivery. The position serves as a resource to leadership, faculty, and administrative partners on enrollment management and student records.The full salary range for the Assistant Registrar & Manager of Records and Enrollment (Front Office) is $62,900 - $110,100 annually. However, the expected pay scale for this position is up to $72,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements
Educational Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
| Previous experience working in Higher Education setting serving a diverse student population | Preferred |
| Previous experience overseeing an academic program such as Concurrent Enrollment (or equivalent) | Preferred |
| Knowledge of UCR campus policies pertaining to Registrar and Cashiering | Preferred |
| Familiarity with administrative technology such as LMS, CMS, SIS or equivalent | Preferred |
| Bilingual Spanish | Preferred |
| Special Condition | Requirement |
|---|---|
| Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. | Required |
| Working knowledge of policies, regulations, and practices with registration management, student records management and retention. |
| Specialized knowledge of particular Registrar core function(s). |
| Ability to interpret policy and develop procedures to ensure compliance in a diverse learning community. |
| Working knowledge of advising and counseling techniques to deal with challenging issues from constituents. |
| Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to assess processes and implement improvements. |
| Interpersonal skills to establish and maintain cooperative relationships with campus departments, UC campuses and external agencies. |
| Organizational skills and ability to prioritize work and meet deadlines. |
| Strong written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills. |
| Proficiency with standard office software internet, and email applications. |
| Experience using complex databases; ability to define specifications for database programming. Proficiency manipulating and analyzing large volumes of data. |
| Working knowledge of University policies, processes, and procedures, including those related to supervising employees, and of Federal and California laws pertaining to the privacy rights of students and access to student information. |
| Working knowledge of common University-specific computer application programs. |
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview