Market Sales Manager at The Shade Store – Los Angeles, California

Market Sales Manager

Position: Market Sales Manager

Location: Los Angeles Metro Area

Compensation:$140,000 - $160,000 + monthly bonus potential

The Shade Store will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

ABOUT THE SHADE STORE

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.

WHAT WE ARE LOOKING FOR

Custom made simple is what we strive for at The Shade Storeand the Market Sales Manager plays a critical role in unlocking the full potential of one ofour most complex and high-opportunity markets: Los Angeles Metro Area. The Market Sales Manager works closely with the VP of Field Sales, Regional Sales Director, and directly with Design Consultants to drive sales performance, support company initiatives, and ensure a consistent, high-quality customer experience across the market. This role is designed for markets that require deeper sales leadership, larger team oversight, and greater individual volume.

In addition to managing a complex, high-performing market, the Market Sales Manager is leveraged to support regional initiatives, pilots, and strategic priorities, acting as a trusted extension of regional leadership while holding teams and self-accountable to delivering on KPIs. This role blends high-level long-term thinking and market-tailored initiatives, with hands-on-leadership, strong sales focus, operational execution, and cross-functional partnership.

WORK ACTIVITIES AND RESPONSIBILITIES

Delivering Market Sales Performance

• Own overall sales performance for the market, with accountability for volume, growth, and execution against goals

• Utilize KPIs and market insights to identify customer trends, opportunities, and risks; translate findings into clear actions

• Shift sales focus as needed based on market trends, customer behavior, and trade dynamics

• Develop and implement markettailored initiatives that address unique customer expectations and unlock incremental revenue

• Partner with Showroom teams to drive promotional execution, high-value quote follow-up, and pipeline health

• Eliminate obstacles to driving sales by providing day-to-day support to Design Consultants

• Actively engage with the Trade audiencedesigners, architects, buildersstrengthening relationships and identifying local needs for events, activations, collateral, and support

• Identify and cultivate local partnerships and collaborations that expand brand presence and drive high value opportunities

• Collaborate with Measure, Install, Operations, and Corporate partners to support customer demand and service delivery

Design Consultant & Leadership Oversight

• Evaluates market-level staffing needs and propose tailored staffing models to optimize coverage and business outcomes

• Lead and support a larger, higher-volume population of Design Consultants across multiple showrooms, ensuring a balanced mix of talent aligned to market needs

• Play an active role in hiring, onboarding, and ramping Design Consultants in partnership with HR and Regional leadership

• Build strong bench strength and support long-term talent development within the market

• Set clear expectations around performance, behaviors, and accountability while reinforcing The Shade Store standards

• Conduct regular check-ins, pipeline reviews, and performance conversations focused on sales effectiveness and growth

• Monitor dashboards and reporting to ensure a healthy pipeline of active projects

• Partner with HR and Senior Leadership in managing escalated or complex performance situations

Supporting Regional & Company Initiatives

• Serve as a key partner by supporting company initiatives, pilots, and enterprise priorities

• Act as a launch leader within the market for new programs, tools, or processes, tailoring rollout approaches to the unique needs of the market

• Provide consistent, actionable feedback on initiatives, pilots, and market-specific challenges

• Identify and share best practices and trends that may positively impact the broader field

• Establish strong relationships with Corporate partners to ensure alignment and execution

• Support trade initiatives and participate in market and regional events that establish The Shade Store as a local leader

Showroom & Brand Standards

• Ensure showroom standards, brand presentation, and customer experience expectations are consistently met

• Reinforce a customer-first mindset while balancing sales and operational priorities, and market-specific needs

• Support local events, trade partnerships, and community engagement opportunities

CORE SKILLS & COMPETENCIES

• Ability to lead sales performance in a high-volume, complex market

• Strong business acumen with comfort using data, reporting, and KPIs to guide decisions

• Demonstrates a collaborative, solutions-oriented leadership style

• Ability to assess market dynamics and proactively adjust strategies

• Effective verbal and written communication skills

• Action-oriented with strong organizational and prioritization skills

• Comfortable managing multiple priorities in a fast-paced environment

• Customer-first mindset paired with accountability and operational discipline

MINIMUM QUALIFICATIONS

• Bachelors Degree preferred or equivalent experience

• Minimum of 5+ years of sales leadership experience, preferably in a multi-unit or high-volume environment

• Demonstrated success managing larger teams and complex markets

• Proficiency with Microsoft Office and comfort working with dashboards and performance reporting

WHY WORK AT THE SHADE STORE

We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS:

• Competitive salary

• Medical Benefits

• 401k with Company Match

• Up to $100k Life Insurance & Short-Term Disability (Employer Paid)

• Legal and Pet Insurance Plans

• Employee Assistance Program

• Product Discount

THE SHADE STORE offer is contingent upon:

• Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.