Operations Assistant at Bay FC – San Jose, California

Background

Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women’s National Team legends—Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne—in partnership with global investment firm Sixth Street, Bay FC is changing the face of women’s soccer as we know it. Beginning play in the 2024 season, we are building a squad that will play the beautiful game with power, passion, energy, and creativity.

Bay FC is a team that defies convention and transcends culture. We are proud to represent the Bay Area with its tapestry of different ethnicities, languages, climates, and ideas. Our team will be a uniting force, building a culture of belonging and shared pride. We will become a beacon of hope and connection, welcoming and embracing all fans. Our stadium will be a home for people of all backgrounds and identities. We will be the bridge that unites the Bay’s diverse communities. Through our actions and our love of the game, we will inspire and improve the lives of others.

While our community is our foundation, our love of football is our reason for being. We have the fire to be the best, and we will show up on the field every day with intensity, competitiveness, passion, and a drive to win.

Position Summary

Bay FC is seeking Operations Assistants to join our Operations team to play an important role in preparing the stadium for matchdays, coordinating and executing club operations outside of matchdays, and ensuring the smooth execution of event operations. Staff are responsible for performing various tasks including the physical setup and breakdown of facilities and equipment. This is a part-time, seasonal role.

Position Responsibilities

• Assist Bay FC front office staff and partners with FanFest activation load-in and load-out from storage on matchdays.

• Set up and break down furniture, signage, field equipment, partner activations and other elements as needed on matchdays.

• Provide additional matchday support, including giveaway distribution, venue and field access control, and related operational duties.

• Support Bay FC front office staff with the setup and breakdown of non-matchday club events.

• Transport equipment, giveaways, and other event-related elements around the Bay area, as needed.

• Deliver exceptional customer service to partners and fans through friendly and professional interactions, proactive engagement, knowledge of match and venue procedures, and a polished appearance.

• Operate PayPal credential check-in on matchdays, effectively utilizing knowledge of credential software, policies, and procedures.

• Other duties as assigned.

Requirements:

• Ability to work flexible hours, including nights, weekends, and holidays based on the event schedule.

• Ability to work outdoors in varying weather conditions, including extreme heat and cold.

• Ability to communicate clear and concise messages over a radio.

• Ability to work in extreme pressure situations, be flexible and make changes on the fly.

• Ability to maintain a high level of professionalism and customer service at all times.

• Ability to lift and carry up to 35 lbs, walk, stand, and move around the stadium for extended periods during events.

Compensation:
The compensation for this role starts at $20/hour.

Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other characteristics protected by applicable federal, state or local laws.