Director of Talent Operations at Caring for Others – Redmond, Oregon

WHO YOU ARE - we seek out people who are ...

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are pro-active, innovative, and experts in their own unique areas

We are excited to be hiring a Director of Talent Operations. The ideal candidate for this role will have the following skills and responsibilities:

ROLE RESPONSIBILITIES – what you’ll own and lead:

• Lead and execute end-to-end talent operations strategy, including recruitment, onboarding, workforce planning, and compliance
• Develop, implement, and optimize talent acquisition programs to attract high-quality Caregivers, CNAs, RNs, and Administrative staff
• Drive high-volume recruitment efforts, ensuring consistent candidate flow and timely fulfillment of hiring targets
• Manage recruiting pipelines, hiring metrics, and workforce forecasting to align with operational and financial goals
• Conduct interviews for Administrative roles in partnership with department leaders, ensuring strong talent selection and cultural alignment
• Partner with leadership to anticipate staffing needs and ensure consistent coverage across all functions
• Oversee recruiting platforms, job postings, and sourcing strategies, optimizing for visibility, engagement, and performance
• Monitor and analyze hiring KPIs, including time-to-fill, conversion rates, and retention, implementing improvements as needed
• Provide data-driven insights and reporting to key stakeholders on talent performance and workforce trends
• Collaborate with department leaders to assess team performance, identify high-potential talent, and support development and succession planning
• Ensure efficient and compliant onboarding processes, including system optimization and workflow management
• Oversee employee movement into the workforce, ensuring readiness, compliance, and alignment with company standards
• Implement scalable systems and processes to support both immediate hiring needs and long-term organizational growth
• Ensure all hiring, onboarding, and employment practices meet regulatory and compliance requirements
• Maintain accountability for daily hiring activity to meet weekly and monthly KPIs and budget targets
  Continuously evaluate and improve talent operations processes to enhance efficiency, candidate experience, and overall workforce quality

EDUCATION AND EXPERIENCE

• 8+ years of experience in Talent Acquisition, HR, Operations, or workforce management
• 4+ years of progressive leadership or team management experience
• Experience in home care, home health, healthcare staffing or healthcare operations preferred
• Strong knowledge of employment laws and regulatory compliance in healthcare
• Experience with ATS and HRIS implementation and optimization
• Proficiency in Microsoft Office and collaboration tools required
• Strong written and verbal communication skills required
• Demonstrated discretion, professionalism, and sound judgment in handling confidential information required
• Experience in project management systems such as Monday.com is highly valued
• Experience in Care Management Platforms such as AxisCare are highly valued

ROLE QUALIFICATIONS

• Have a high value for innovation, streamlined processes and efficiency
• Demonstrate a pro-active and solution-oriented mindset
• Ability to demonstrate self-management and take initiative
• Have excellent written and oral communication articulation in English
• Demonstrate accuracy and attention to detail, maintaining accurate records and documentation
• Possess intuitive. strategic, and organized project management skills
• Have excellent professional collaboration skills and team mindset
• Have a results-driven, task-oriented approach
• Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast-paced environment
• Demonstrate strong interpersonal, discretion, and judgment skills
• Have proficiency with technology and electronic devices
• Demonstrate sense of warmth, welcome, and professionalism and excellent customer service
• Demonstrate strong commitment to compliance
• Knowledge of best practices for handling PHI in compliance with HIPAA regulations
• Administrative specialty in related field – whether accounting, customer service, scheduling, billing, IT, project management, leadership, sales, marketing, business development, medical scheduling, staffing, care coordinator or coordination, recruiting, talent acquisition, compliance, office manager or management, business manager or management, human resources, or operations a bonus
• Experience in assisted living, facility, nursing home, or in home care a bonus

COMPREHENSIVE WELLNESS PORTFOLIO - In your role with Caring for Others, you’re responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays
• *100% Company-Paid Dental Insurance and Vision Insurance
• *100% Company-Paid $25,000 Life Insurance Policy
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• *Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
• *401K Retirement Program - with Employer Match
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week – with Lunch on us!
• And a supportive team to work alongside!
• *Benefits eligibility based on hours worked

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Caring for Others will engage in the interactive process and consider reasonable accommodations for qualified applicants and employees with disabilities, consistent with state and federal law.