Floral Sales Associate at Wilson Farm – Lexington, Massachusetts

Who is Wilson Farm?

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Who are we looking for?

Wilson Farm is hiring a full-time Floral Sales Associate to join our floral customer service team in a bright and cheerful environment! This position has a range of $18.00 - $21.00 per hour and is not a designing position.

Primary Responsibilities for a Floral Sales Associate

· Assist customers with questions, selecting floral bouquets or arrangements or various products for custom designs

· Refresh flower buckets with water solution and additional bouquets

· Ongoing general clean-up of retail displays and/or cut flower work area to maintain neat appearance at all times

· Maintain displays throughout shift inside/outside

· Learn our closing protocols for the floral retail sales floor, e.g. bringing floral bouquets up/down stairs to/from cooler

· Customer service, problem-solving/resolution, and escalation as needed

Experience/Qualifications needed

· Previous retail, customer service experience (such as floral experience at Whole Foods, Wegman’s, Russo’s, or other retail floral shop etc. a huge plus)

· Ability to deliver information in a clear and concise manner to customers

· Candidate must be detail-oriented, have pride in finished work, an excellent work ethic, an enthusiastic, positive attitude, reliable, excellent communication skills

Work Schedule

· Full-time (40+ hours/week), in-person work at Lexington location, working the 10 am - close shift

· Will be a mix of weekdays, weekend, and holiday days

· Holiday periods may require more hours and flexibility in schedule to meet business needs

Physical Requirements

· Standing/bending/reaching for periods of time

· Up/down stairs frequently

· Be able to lift/carry approximately 25+ lbs. (flower buckets containing water and/or flowers)

· Will be In/out of storage cooler for periods of time to access product

Benefits

· Competitive wages commensurate with experience.

· Health and Dental insurance with generous premium contribution by Wilson Farm

· 401 (k) plan with employer match

· Annual bonus and a 25% employee discount

· Friendly, customer-driven environment

Wilson Farm, Inc. is an E/O/E.