Director of Maintenance & Facilt at HOF Village Newco LLC – Canton, Ohio

Job Summary:

The Director of Facilities & Maintenance is primarily responsible for reliability, performance, and long-term value of all campus physical assets, including venues, infrastructure, tenant spaces, and public areas at the Hall of Fame Village. This role leads both facilities strategy (asset management) and maintenance execution (daily operations) to ensure the campus is safe, operationally ready, and aligned with long-term development goals.

This position plays a critical role in supporting event readiness, tenant success, and capital development projects by ensuring all assets are maintained to high standards and integrated effectively into ongoing campus operations.

This role is both strategic and hands-on in nature. Given the current size and structure of the organization, the Director is expected to actively participate in day-to-day maintenance and facilities activities as needed, while also leading long-term asset strategy. This includes direct involvement in troubleshooting, repairs, and operational execution to ensure campus readiness and reliability.

Essential Job Functions/Responsibilities:

Asset Management & Facilities Strategy

• Oversee lifecycle management of all campus assets.
• Develop and implement preventative maintenance programs.
• Partner with Operations Coordinators to establish campus-wide facility condition and readiness standards.
• Partner with Development to align capital projects with operational sustainability.

Maintenance & Engineering Operations

• Lead all maintenance functions including HVAC, electrical, plumbing, and general repairs.
• Ensure timely response to maintenance work orders and service requests.
• Oversee work order systems and completion timelines.
• Maintain inventory of equipment, tools, and maintenance supplies.
• Perform and oversee routine, preventative, and emergency maintenance.

Event & Operational Readiness

• Ensure facilities are fully prepared for all events.
• Partner with Operations on event setup, conversion, and turnover.
• Ensure utilities and systems are fully functional for event execution.
• Participate in event readiness planning and post-event reviews.

Infrastructure Reliability & Risk Management

• Maintain system reliability across all campus infrastructure.
• Conduct regular inspections and safety checks.
• Ensure compliance with safety regulations and building codes.
• Respond to and manage facility-related incidents and emergencies.

Utilities & Cost Management

• Identify cost-saving opportunities and efficiency improvements.
• Support budgeting, forecasting, and financial tracking.

Capital Projects & Development Coordination

• Ensure operational readiness post-construction.
• Provide input on infrastructure planning and long-term improvements.

Team Leadership & Vendor Management

• Lead and manage maintenance staff and contractors.
• Develop SOPs and ensure adherence to maintenance standards.
• Manage vendor relationships and service providers.
• Oversee staffing, scheduling, and performance management.

Financial & Administrative Oversight

• Manage maintenance and facilities budgets.
• Track expenses and identify efficiencies.
• Partner with Finance on forecasting and reporting.

FULL-TIME/SALARY/EXEMPT

Hands-On Leadership Requirements:

• Actively support and perform maintenance and facilities tasks as needed to ensure timely execution of work across campus.
• Work alongside maintenance staff to troubleshoot and resolve facility issues.
• Provide direct support for event readiness, including physical setup, inspection, and system verification.
• Maintain a working knowledge of all major building systems and be capable of addressing issues in real time.
• Operate with a 'player-coach' mindset, balancing leadership responsibilities with hands-on execution.

Required Knowledge, Skills, & Desired Qualifications:

• Bachelor’s degree in Engineering, Facilities, Construction or a related field is highly preferred.
• Minimum of High School Diploma is required.
• 7-10 years’ experience in facilities/maintenance leadership.
• Experience in large-scale venues, stadiums, or mixed-use campuses preferred.
• Strong knowledge of HVAC, electrical, and plumbing systems.
• Previous experience managing teams and vendors.
• Demonstrated ability and willingness to operate in a hands-on capacity within a lean team environment.
• Strong technical aptitude with ability to perform maintenance tasks across disciplines.
• Exceptional verbal and written communication skills.
• Required to be able to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative environment.
• Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
• Must be a flexible and reliable team player, both within own department and entire organization.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.

Physical Requirements for Position:

• The ability to lift up to 50 pounds regularly.
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to move safely over uneven terrain, steps, or in construction zones.
• The ability to see and respond to hazardous situations.
• The ability to sit, stand, squat, bend, walk, and complete repetitive motions for periods of time as required for the position.
• Must be able to operate lifts and large equipment.
• Must be able to hear, see, and speak.???
• Ability to comprehend instructions and retain information.??
• Must have manual dexterity necessary to complete all job duties.
• The ability to regularly climb ladders and work in different spaces.
• Ability to smile and make eye contact to make a friendly impression when greeting guests, vendors, and employees.
• Must possess the mental and physical capabilities necessary to perform the primary job duties, including climbing and working at heights up to and in excess of 150 ft., crawling, and working in confined spaces.
• Must be available to work in Canton, Ohio.

Benefits:

• Paid leave
• Medical Insurance
• Dental & Vision
• Life Insurance
• STD/LTD
• 401K
• Supplemental Insurance

ABOUT HALL OF FAME VILLAGE

Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame’s campus in Canton, Ohio. The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events. ForeverLawn Park is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio. Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit www.HOFVillage.com.

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.