Bilingual People Operations Coordinator at TEC Group – Troy, Michigan

The People Operations Coordinator supports smooth onboarding, efficient HR operations, and strong support for field employees. This role ensures timely and compliant onboarding, maintains accurate employee records, provides responsive support, and manages multiple priorities in a fast-paced environment.

Key Duties and Responsibilities:

• Facilitate the onboarding process for new hires, including background checks, I-9 verification, and electronic paperwork management.
• Coordinate communication and logistics between clients and field employees regarding start details.
• Maintain accurate personnel files and update assignment changes in our ATS.
• Manage off-boarding processes and communications with field employees, clients, and HR systems.
• Assist employees regarding payroll, benefits, and general HR inquiries.
• Arrange off-site travel accommodation when necessary.
• Handle field employee expense reports and advance requests.
• Support timekeeping efforts, including tracking missing time sheets, administering Vacation, Sick Time, and holiday reporting.
• Assist with MSP/VMS audit responses and compile necessary reports for issue resolution.
• Complete client EEO Data Reporting and maintain quarterly communication.
• Conduct regular audits to ensure data integrity across our HR systems.
• Contribute to ad-hoc projects and provide general administrative support as needed.

Performance Expectations:

• Ensure timely and accurate onboarding of new employees in alignment with federal, state and client requirements.
• Deliver a high level of service to associates and clients through proactive communication and effective issue resolution.
• Maintain organized, accurate, and up-to-date employee records and documentation.
• Effectively prioritize and manage multiple tasks in a fast-paced environment.

Required Qualifications:

• High School Diploma or GED required; Bachelor’s Degree preferred.
• At least 2 years of experience in Human Resources, People Operations, Customer Service or a related field.
• Must be bilingual in English and Spanish, with the ability to read, write, and speak Spanish fluently.
• Excellent communication skills with a customer-centric approach.
• Computer proficient with Microsoft Office Suite.
• Strong organizational skills and attention to detail.

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