Referral Coordinator at Progressive Spine and Orthopaedics LLC – Englewood, New Jersey

Job Title: Referral Coordinator
Englewood, NJ | Monday through Friday, 9:00 AM to 5:00 PM

Be the First Step in Someone’s Care Journey. Join a Team That is Changing Healthcare in New Jersey.

We are hiring a highly organized and compassionate Referral Coordinator with a focus on the intake portion of the referral process. This temporary-to-permanent opportunity is based in our Englewood, New Jersey office and offers a meaningful way to be part of a mission-driven, rapidly growing healthcare organization. If you thrive in a fast-paced environment, communicate well, and take pride in being the first point of contact in a patient’s care experience, this is the role for you.

In this position, you will be responsible for receiving and processing all incoming referral requests. Your main focus will be gathering accurate and timely intake information, verifying documentation, and ensuring a smooth handoff to the care coordination team. Working closely with the Referral Supervisor and the broader referral team, you will be critical in setting the tone for a positive and professional patient journey.

As the initial link between the patient and our practice, you will serve as a guide and advocate during the intake process. You will collect essential information, communicate with referring providers, and ensure all documentation is in place before the referral moves forward. This role demands attention to detail, strong interpersonal skills, and the ability to work collaboratively with multiple teams.

In this role, you will:
• Receive and review incoming referral requests while accurately gathering all required intake documentation
• Serve as the primary point of contact for patients and referring providers during the intake process
• Maintain detailed records and documentation for each referral in accordance with internal compliance standards
• Ensure smooth coordination between departments to transition referrals into active appointments
• Collaborate closely with the Referral Supervisor and team to identify and resolve any intake or documentation issues

Qualifications:
• High school diploma or equivalent
• One to two years of experience in a healthcare or clinical setting
• Strong understanding of healthcare workflows, especially the intake and referral process
• Proficiency with web-based systems and Microsoft Office applications
• Excellent written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced, team-oriented environment
•. Must be bilingual in Spanish and English

Since 2011, our organization has grown exponentially across New Jersey thanks to our exceptional staff, dedicated providers, and commitment to high-quality care. We offer outstanding health, vision, and dental benefits, along with paid time off, paid holidays, and a workplace culture that values connection. From monthly employee engagement activities to off-site gatherings where even your family is welcome, we make sure our team feels supported and celebrated.

If you are ready to contribute to a fast-moving healthcare team and specialize in the essential intake process of patient referrals, we invite you to apply today. Your next opportunity to make a real impact starts here.

Submit your application now to join a team where every referral counts and every intake matters.

Compensation: In accordance with the New Jersey Pay Transparency Act, this position falls within Pay Grade 4 of the 2025 OPM Salary Table for the NY/NJ/CT/PA region. Compensation will be determined based on experience and education.