Youth & Family Services Operations & Digital Engagement Coordinator at OIC of South Florida Inc – Oakland Park, Florida

About OIC of South Florida OIC of South Florida is a community-based leader providing workforce training, self-help skills, and employment opportunities for disadvantaged and underemployed residents. OIC operates through three divisions: Workforce Development, Youth & Family Services, and OIC Strategic Integration (Social Enterprise).

Position Summary The Youth & Family Services Operations & Digital Engagement Coordinator supports the daily operations of the Youth & Family Services Division while strengthening the Divisions digital footprint and youth-centered outreach. This role coordinates administrative functions (scheduling, meetings, documentation, procurement, travel/training logistics, materials prep) and provides data support (entry, verification, file compliance). A defined portion of time is dedicated to social media support, digital storytelling, outreach communications, and basic engagement reporting.

Key Responsibilities

Operations & Administrative Support
Coordinate calendars, meetings, agendas, notes, and action tracking
Maintain division documentation systems (digital/hard copy), program files, and records
Prepare program materials (curriculum packets, sign-in sheets, surveys, presentations)
Support purchasing, payment documentation, vendor coordination, and inventory tracking
Coordinate training/travel logistics and support background clearance tracking
Provide general office support and reception coverage as needed

Digital Engagement & Outreach (Youth-Facing Visibility)
Support consistent social media posting and outreach cadence aligned with program goals
Draft captions, flyers, and program highlights; create simple branded graphics (Canva/Adobe a plus)
Capture and organize photos/video at events (following consent/confidentiality protocols)
Maintain a basic content calendar and coordinate approvals
Track basic engagement metrics and produce a short monthly snapshot

Data, Compliance & Reporting Support
Complete routine data entry and verify accuracy (daily/weekly as required)
Assist with surveys (administration, data entry, summaries)
Support file compliance, documentation logs, and reporting preparation

Minimum Qualifications
35 years in administrative operations, executive support, office management, or program coordination (or equivalent experience)
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook; Visio a plus)
Strong organization, communication, follow-through, and confidentiality
Valid Florida drivers license, reliable transportation, and ability to pass background screening.

Preferred Qualifications
Experience supporting social media/digital outreach for programs (youth/family a plus)
Familiarity with Canva, Meta Business Suite, Hootsuite/Later, Mailchimp/Constant Contact
Basic website platform familiarity (WordPress/Wix/Squarespace)
Bilingual (English/Spanish/French/Creole) a plus

Work Conditions
Occasional evening/weekend support for events
Ability to lift up to 25 lbs and be mobile during community activities Benefits Medical, dental, vision; employer-paid STD, LTD, ADD/Life; 403(b) retirement plan.

To Apply: Email resume and cover letter to hr@oicsfl.org OIC-SFL is an Equal Opportunity Employer.