Clinical Supervisor at Nexus Family Healing – Manteno, Illinois

Nexus Family Healing is looking to add a Clinical Supervisor with residential supervisory experience to join our clinical team at our Manteno, IL, location.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule/Pay:

• Full-time; on-site opportunity
• Salary offers starting at $80,000 - $88,000 annually based on years of related experience and credentials.

Position Summary: The Clinical Supervisor oversees, leads, and develops staff and manages daily operations within the service area, through effective leadership, communication, organization, and planning. This role is responsible for collaboratively meeting budgeted census projections while providing leadership to the Clinical team.

Primary responsibilities

1. Clinical Planning & Service Delivery

• Develops, implements, and maintains operational and clinical policies, procedures and systems that support efficient and effective delivery of services to clients per Nexus guidelines.
• Fosters a trauma-informed care environment; responsible for establishing and maintaining a positive clinical culture and identifying and implementing necessary changes to ensure success.
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff; works collaboratively with staff to monitor the healthy functioning of the clinical environment.
• Contributes to the creation of and implementation of the organization and agency’s vision and strategic initiatives; guides assigned staff in working toward and achieving the agency’s goals and objectives.
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted; identifies and analyzes potential or current opportunities and risk factors within the service area.
• Collaborates with service leadership in evaluating long-term strategic changes that support the clinical process.

2. Clinical Strategy

• In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities.
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable.
• Facilitates the engagement, collaboration, questions and concerns of client and families.
• Understands the training needs of the service area and agency; collaborates with Nexus home office in ensuring staff attend and participate in required trainings.
• Regularly assesses and reviews staff performance and functioning, client needs, and service requirements.

3. Service & Treatment Plans

• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations.
• Oversees the development and implementation of service and treatment plans.
• Ensures client assessments are conducted, per established standards and guidelines.
• Understands and abides by necessary licensing requirements and guidelines.
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner.

4. Employee Selection, Training & Performance Evaluation

• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines, and ensures the process is consistently and effectively administered.
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation.
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations that provide meaningful, constructive, positive, and developmental performance feedback.
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities.
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities.

5. Staff Monitoring & Service Area Policy

• Ensures confidentiality regarding client background and treatment; complies with Nexus policies involving client privacy, boundaries, and confidentiality.
• Demonstrates compassion and understanding for feelings, opinions, and experiences of others, and communicates and interacts in a manner that is honest, positive, respectful, and professional.
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility; identifies areas of opportunities within health and safety compliance.
• Regularly conducts inspections of service areas and reviews the client records; responds to and resolves health and safety concerns within a reasonable time frame.
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity.

6. Participates in the development and accountability of the budget.

Required Education and Licensure:

• Master’s degree in Family Therapy, Social Work, or Psychology, Counseling or a clinically related field.
• Meets the Qualified Mental Health Service definitions as defined by the Joint Committee on Administrative Rules. (Section 132.25 https://www.ilga.gov/commission/jcar/admincode/059/059001320A00250R.html).
• Minimum of 2 years providing children, adolescents, and family-based behavioral health services in a residential or group home.
• Valid driver’s license required and meet the state regulating agency and Corporate driving requirements with car available for provision of home based services.
• Background and sexual conduct clearances required.

Preferred Education and Experience:

• 3 years supervisory or program management experience in a residential or group home preferred.
• Five years of experience in adolescent, adult, family-based behavioral counseling and/or residential experience preferred.
• Licensed as a Mental Health Professional: LCPC, LCSW, LASOP preferred.

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!