What is the role of a Scheduling Specialist I at AGS LLC?

The Scheduling Specialist I position at AGS LLC is a Full-time or part-time position opportunity in the Computer Software field.

Where is this Scheduling Specialist I job located?

Oklahoma City, Oklahoma, 73102, United States

Full-time or part-time position

Compensation will be discussed during the hiring process.

You can apply directly through the application link provided.

Position Title: Scheduling Specialist I

Description

Responsibilities

Monitor and manage business operations to meet customer expectations, company goals, and compliance standards.
Arrange product transportation based on customer, service, and jurisdictional requirements.
Prepare and verify shipping documents, including bills of lading, commercial invoices, packing lists, and compliance notifications.
Coordinate with Operations and Field Service to manage work orders, including scheduled and unscheduled support, software, and hardware upgrades.
Communicate with Field Service Supervisors to determine labor, licensing, and skill needs for work orders.
Contact customers to schedule work orders, set expectations for start times, technician details, and project completion, and address inquiries or issues.
Collaborate with Service, Purchasing, Sales, Production, and Compliance to align resources, coordinate third-party vendors, and meet order requirements.
Track order progress, communicate status to departments, and resolve roadblocks to ensure timely completion.
Maintain positive interdepartmental relationships to enhance customer service effectiveness.
Update job knowledge through educational opportunities and perform other assigned duties.

Skills/Requirements

High School or GED required, bachelors preferred in a technical discipline
Experience working in gaming industry a plus
Familiarity in a multi-module ERP system such as SAP, Oracle, or MS Dynamics
Basic understanding of coordinating operational activities or willingness to learn
Excellent communication skills; interacts effectively and works productively with a wide range of people
Exceptional customer service skills to address customer needs and build positive relationships
Strong organizational skills to manage multiple tasks and priorities in a dynamic, fast-paced environment
Proven ability to multi-task and adapt to changing demands while maintaining accuracy and efficiency.
Experience with Microsoft Office Suite Programs
Skilled in Excel, PDF editing, and highvolume data entry, with the ability to interpret information accurately and apply sound analytical thinking to support operational and administrative needs.
Demonstrates consistency, precision, and a structured approach to problemsolving.

Equal Opportunity Employer, including disability/protected veterans