Human Resources Generalist at Goodwill Industries of New Mexico – Albuquerque, New Mexico

Are you driven by a passion for helping others, making a positive impact in your community, and have a solid background in Human Resources? If so, Goodwill Industries of New Mexico (GINM) has an exciting opportunity for you as an HR Generalist. We are looking for a forward thinking, detail-oriented professional with outstanding communication skills, the ability to handle multiple tasks efficiently, and a strong desire to contribute to our dynamic and expanding team. GINM offers competitive benefits that includes, paid time off, medical, dental & vision coverage, retirement plan with a match, work-life balance and more. If this is you, apply today!

Position Expectations:

• Provide expert-level consultation to management and staff on HR policies, procedures, and compliance to support organizational goals.
• Lead and improve HR programs, including recruitment, onboarding, performance management, and employee relations.
• Exercise independent judgment and discretion in addressing employee relations matters and recommending solutions.
• Continuously assess and improve HR processes and systems to increase efficiency and effectiveness.
• Represent the organization externally with professionalism, enhancing GINM’s reputation and mission.
• Exhibits excellent customer service skills as related to the position.
• Maintain confidentiality and ensure HIPAA and CARF compliance.
• Ensure compliance with employment laws and best practices while supporting GINM’s mission.

Essential Duties:

• Processes all new hires and ensures documentation accuracy.
• Enters, manages, updates and maintains GINM agency employee actions to include hiring, orientations, promotions, demotions, performance reviews, disciplinary actions, training, wage adjustments and separations through the online HRIS and payroll systems; ensures accuracy of all data.
• Administer, maintain, and audit employee records in the HRIS and payroll systems, ensuring data accuracy.
• Handle all components of employee relations including disciplinary action, performance reviews, hiring, separations etc.
• Investigate and resolve complex employee concerns and workplace issues.
• Support performance management processes and assist in implementing HR policies consistently across the organization.
• Oversee the completion of background checks and compliance-related processes.
• Maintain organizational charts and HR materials.
• Conduct HR data reporting and analysis to inform leadership decisions.
• Maintain professional knowledge through ongoing education, workshops, and networking.

Supervisory Responsibilities: N/A

Physical Demands & Work Environment:

The employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; and see, talk and hear. Frequently required to sit, walk, and stand. Occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25 lbs. May be exposed to outside weather conditions. Mental demands are characteristic of support function jobs. Specific vision abilities include color vision, depth perception, distance vision, and peripheral vision.

Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.

• Associate’s degree in Human Resources, Business, or related field; Bachelor’s degree preferred.
• Two to four years of progressively responsible HR experience or an equivalent combination of education and experience.
• PHR, SHRM-CP, or similar certification (preferred).
• Bilingual skills (a plus).
• Excellent written and communication skills