Student Success Specialist at University of New Mexico – Albuquerque, New Mexico

Requisition ID: req35460

Working Title:
Student Success Specialist

Position Grade:
10

Position Summary:
Student Support Services-TRIO (SSS), a federally funded U.S. Department of Education TRIO Program, is seeking a dynamic, self-motivated individual to step into the role of Student Success Specialist and join our team. SSS provides comprehensive and sensitive support to college participants, focusing on educational, social, and professional experiences to enhance graduation rates for low-income, first-generation, and students with disabilities. On occasion, weekend and evening hours will be required.

The ideal candidate is a proactive problem-solver, adept at working in a fast-paced office environment. They embody a student-centered, holistic approach and are deeply committed to student success. They are familiar with retention and student coaching strategies.

Duties and Responsibilities:

• Assists with providing holistic advisement, financial aid/scholarship advisement, and consultive services for the target SSS TRIO population.
• Assists with outreach and retention activities designed to attract, retain, and serve SSS TRIO students; supports activity logistics.
• Assists in the preparation, logistics, and delivery of workshops, presentations, and orientations related to student success activities.
• Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments; engages in directed professional development.

This position is multifaceted and impacts many key performance initiatives the university promotes to ensure that students are successful at UNM. As a result, the ability and willingness to collaborate with other departments, academic units, internal/external donors, and other university stakeholders is essential.

See the Position Description for additional information.

Conditions of Employment:

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Campus:
Main - Albuquerque, NM

Benefits Eligble:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

Department:
College Enrichment & Outreach Prgms (027A)

Employment Type:
Staff

Staff Type:
Term - Full-Time
Term End Date:
08/31/2026

Status:
Non-Exempt

Pay:
Hourly: $19.56 - $26.58

Benefits Eligible:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement:
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required:
Yes
For Best Consideration Date:
1/7/2026

Application Instructions:
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.
For best consideration, please attach a Resume, Cover Letter and a list of three (3) professional references, preferably supervisors.Cover letter should highlight your commitment to student success and experience working with First-Generation and Low-Income students.Minimum Qualifications: Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Basic knowledge and interest in a career in Higher Education / Student Affairs.
• Prior experience and or familiarity with low-income, first-generation-to-college, and/or students with disabilites or TRIO programs.
• Ability to coordinate and organize educational programs, meetings, and/or special events.
• Strong listening, interpersonal, and communication skills.
• Ability to work both independently and in a team environment.