Group Reservations Specialist – Remote at Destination Knot – Boston, Massachusetts

Group Reservations Specialist Remote

Group Reservations Specialist RemoteLocation: Remote (United States)

About Destination Knot:Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.
Position Overview:The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.
Key Responsibilities:Assist with group reservation requests and scheduling coordinationCommunicate with clients regarding group details, confirmations, and updatesMaintain accurate group records, participant information, and documentationTrack timelines to ensure confirmations and changes are processed correctlyRespond to inquiries related to group reservations and logisticsFollow established workflows and quality standardsCollaborate with internal teams to support group coordination efforts
Qualifications & Skills:Strong organizational and multitasking abilitiesClear written and verbal communication skillsHigh attention to detail and accuracyAbility to work independently in a remote environmentBasic computer proficiency and willingness to learn new systemsProfessional, reliable, and client-focusedPrevious experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.
Work Environment & Schedule:Fully remote positionFlexible scheduling may be availableTraining and ongoing guidance provided
Why Join Destination Knot:Remote work flexibilityStructured, process-driven environmentClear expectations and workflowsOpportunity to build group coordination and client service skills
How to Apply:Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps.
$45,000 - $65,000 a year