Bilingual Promotores Outreach Worker at Casa Esperanza – Boston, Massachusetts

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

Casa Esperanza is currently seeking an enthusiastic and skilled Bilingual Promotores Outreach Worker (Promotoro) who is passionate about public health and understands the impact social determinants of health have on a person’s ability to recover. The Promotoro will be a part of Casa’s new PALS: Promotores Amplificando La Sabidura initiative focused on reducing rates of drug overdose deaths and suicide in a social and community context. PALS is an innovative Promotores Model collaborative that incorporates culturally appropriate and linguistically accessible Community Health Workers into a trauma-informed continuum of care to build the capacity of Latines to address health quality problems in their communities.

The Promotoro will provide culturally and linguistically tailored health education and promotion, referrals, and advocacy for the Latine community. Promotores act as liaisons for patients and will conduct outreach and educational activities to build relationships with the Latine community in the Greater Boston area and promote local services to reduce stigma associated with mental health issues, reduce access barriers, increase service utilization, and navigate people to behavioral and mental health services they can trust.

What you'll do

Service Delivery:

• Work with Promotores Project Manager (Associate Director of Prevention, Education, Outreach & Case Management) to develop and implement outreach and community mapping strategy for reaching at risk Latines.
• As part of the Promotores team, conducts weekly outreach at both scheduled events and hotspot areas to individuals in varying stages of recovery. Outreach activities may include providing information or assisting with referrals/linkages to food, clothing, shelter, detoxification, and/or medical services.
• Ensures outreach materials are presented in a clear, positive, and trauma-informed manner.
• Provide bilingual health education services to promote engagement in healthy activities.
• Provide transitional support as a community member for individuals who wish to access Casa's Continuum of Care, including Outpatient, ATS/CSS, OBAT, and Residential Treatment.
• Work with other Promotores to ensure alignment across the team.
• Reduces stigma and other barriers to initiating or continuing health care by providing good information to community members, health care providers and other community organizations.
• Represent the agency by providing education and participating in Boston community health events.

Administrative & Quality:

• Maintain all records and necessary reports of activities as required by the grant.
• Participate in monthly Outreach Team meetings.
• Actively participates in, and successfully complete, training provided by Casa and other agencies
• Bi-weekly supervision with the Associate Director.
• Assist in all reporting as required by the Associate Director.
• Other duties as required.

Qualifications

• Bilingual Spanish/English required.
• Must have lived experience with mental health challenges, substance use disorder, or both.
• Must reside in the community served.
• Must be available to work weekends and evenings, as needed.
• Ability to work both independently and as a member of a team.
• Strong interpersonal and communication skills.
• Awareness of the intersection of culture, addiction, mental illness, trauma, health, and homelessness.
• Ability to meet the physical and training requirements of the position.

Knowledge and Skills necessary for the position:

• Must be available to work weekends and two evenings a week.
• Ability to work both independently and as a member of a team.
• Experience doing outreach to individuals at risk for addiction, mental illness, trauma and violence.
• Crisis management skills.

Schedule:

Per Diem

Monday to Friday Availability from 8am to 8pm, and Weekend Availability

Compensation: Monthly Stipend

Physical & Mental Requirements

While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.