MIS Assistant at Cumberland River Behavioral Health Inc – Corbin, Kentucky

Essential Duties and Responsibilities:

• Create accounts and train users in Avatar/Order Connect/Scanning
• Support Avatar users.
• Reset Avatar passwords and assist Avatar users.
• Maintain training materials for Avatar/Order Connect/Scanning
• Build and maintain forms in Avatar system.
• Build paper version of Avatar forms.
• Maintain Locked Security clients in Avatar.
• Create Clinician schedules and maintain.
• Maintain office schedules.
• Create and maintain groups for clinicians.
• Set forms/notes back to draft to facilitate edits or corrections.
• Open/work support cases for the Avatar system with Netsmart.
• Must maintain confidentiality of sensitive information.
• Other duties may be assigned as needed.

Qualifications Include: High School Diploma or GED; Computer and typing skills; Organization skills; Submitting to and passing successfully a criminal records check and a drug screening test.

Hours: Monday through Friday, 8:00 am until 4:30 pm. Different hours may be required with the job or may be adjusted by Supervisor.

Required Job Skills:

• Oral and written communication skills.
• Knowledge of Computer and software installation and basic repairs.
• Typewriting and Computer skills.
• Good organizational skills.
• Ability to exercise good judgment, tact, diplomacy and compassion.
• Ability to complete job tasks in a timely fashion.
• Ability to get along with diverse personalities and maintain effective working relationships.

Physical Demands and Work Environment:

• The physical demands required to successfully perform this job include being able to push, pull, stoop, bend, stand, walk and lift up to 20 pounds. Reasonable accommodations will be made to enable the individual with disabilities to perform these essential functions.
• The employee will normally work indoors at the Corbin Regional Office but may on occasion be required to work outside or at another location if necessary. The noise level in the work environment is mild to moderate.
• The position may require duties to include routine or reasonably anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
• Participation in annual training regarding infection control and safety in the environment including hazardous waste and blood borne pathogens will be required.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.

Required Job Performance:

• Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.