Account Executive, PBA Client Services in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Executive, PBA Client Services in the United States.
This role sits at the center of strategic client engagement within the pharmacy benefit administration space, acting as a key driver of account growth, retention, and long-term client success. You will serve as the primary relationship leader for a portfolio of health plans, TPAs, and employer groups, ensuring that service delivery aligns with contractual commitments and evolving client needs. The position blends commercial ownership with deep industry expertise, requiring close collaboration across account management, underwriting, product, and operational teams. You will guide strategic account planning, support complex negotiations, and help shape solutions that improve client outcomes and satisfaction. This is a high-impact role where analytical thinking, relationship leadership, and healthcare industry knowledge come together. You will also act as a key advocate for clients internally, ensuring their voice influences product and service evolution.
- Lead overall account strategy, growth, retention, and satisfaction across assigned PBA client portfolios, including health plans, TPAs, and employer groups
- Serve as the primary relationship owner, building strong connections with key stakeholders, decision-makers, and influencers across client organizations
- Oversee account performance, contractual obligations, financials, service delivery, and compliance requirements to ensure alignment with client expectations
- Drive renewal and contract negotiations, ensuring strong retention outcomes and effective financial management of accounts
- Partner with internal teams to coordinate resources, resolve escalations, and deliver tailored solutions that meet client needs and market demands
- Monitor healthcare and pharmacy industry trends, competitor activity, and regulatory changes to inform account strategy and positioning
- Support business development initiatives including RFPs, consultant engagement, and new client opportunities
- Provide leadership and guidance to internal account teams to ensure consistent execution of client strategies and service excellence
- Bachelor’s degree or equivalent professional experience in business, healthcare administration, or related field
- 5+ years of experience in pharmacy, health plan, managed care, or PBM environments, ideally working with payer, employer, or government health programs
- Strong understanding of pharmacy benefit administration, including health plan operations, Medicare, Medicaid, and commercial markets
- Proven experience managing complex client relationships and leading cross-functional account initiatives
- Strong financial acumen with experience managing contracts, renewals, and account-level performance metrics
- Excellent communication and presentation skills with the ability to influence stakeholders at all organizational levels
- Strong analytical and problem-solving abilities with a solution-oriented mindset
- Highly organized, adaptable, and able to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Excel and other data tools for analysis and reporting
- Willingness to travel as needed (up to approximately 25%)
- Competitive base salary range depending on location and experience ($129,600 – $204,500 USD remote range; higher in select metro areas)
- Performance-based compensation opportunities and potential incentive programs
- Comprehensive health coverage including medical, dental, and vision plans
- Retirement savings plan with company support
- Paid time off and flexible work arrangements
- Opportunities for professional development, training, and career growth
- Exposure to a fast-growing healthcare technology environment with innovative solutions
- Inclusive and collaborative work culture focused on impact and continuous improvement.