Intake Coordinator at Lighthouse CH – Brooklyn, New York

Overview:

The Intake Coordinator is the first point of contact for prospective clients seeking services at Lighthouse and plays a key role in guiding families through the onboarding process. This position is responsible for managing new client inquiries, verifying insurance, coordinating submission of paperwork, and ensuring a smooth and positive intake experience.

Key Responsibilities:

• Serve as the primary contact for new client inquiries via phone, email, and online referrals
• Guide families through the intake process with professionalism and empathy
• Collect and review intake documentation for accuracy and completeness
• Verify insurance benefits and communicate coverage details to families
• Maintain accurate internal records

Qualifications:

We are seeking candidates with relevant experience in healthcare administration or a related field. The ideal candidate will have strong organizational and multitasking abilities. Excellent communication and collaboration skills are essential.

What We Offer:

• Competitive compensation
• Warm and collaborative office environment
• 401-K, commuter benefits and paid holidays