Director of Strategic Operations at Veho – New York, New York

About Veho
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
About the RoleWe're looking for a Director of Strategic Operations to serve as a force multiplier for our Chief Product Officer. This is a high-impact role for someone who thrives on solving ambiguous problems, driving cross-functional initiatives, and translating executive priorities into organizational action.
You'll operate at the intersection of product, strategy, and operations—synthesizing information, removing blockers, and serving as a trusted advisor on decisions that shape Veho's trajectory. This isn't a support role; it's a leadership accelerator with direct exposure to executive decision-making and problems that matter.
Compensation:$160,000 - $175,000 annuallyThe pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt-level roles.
What You'll Do

• Drive strategic planning and execution: Partner with the CPO to define quarterly and annual priorities, then drive accountability across product, operations, engineering, and finance to deliver against them
• Own operating cadences: Design and run staff meetings, business reviews, and planning cycles that improve decision-making velocity and cross-functional alignment
• Solve cross-functional problems: Drive resolution on issues spanning multiple teams; serve as a proxy for the CPO in meetings and workstreams when needed
• Lead special projects: Take on high-priority initiatives that don't fit neatly into existing team structures—M&A diligence, org design, new market analysis, and more
• Shape executive communications: Prepare board materials, investor updates, and leadership presentations that drive alignment and decisions

What Success Looks LikeIn your first 12 months, you will have:

• Designed and implemented operating cadences that measurably improve decision-making velocity
• Successfully led 3-5 high-priority strategic initiatives from concept to completion with clear ROI
• Become a trusted proxy for the CPO, freeing up 10+ hours/week of executive time
• Built strong relationships across Product, Operations, Engineering, and Finance—recognized as a go-to problem solver

What We're Looking ForExperience

• 6-10 years in strategy, operations, consulting, or a high-ownership business role
• Track record of leading cross-functional initiatives with measurable outcomes
• Previous exposure to executive leadership—either as a direct report or close partner to the C-suite
• Experience in high-growth environments (Series B+ or rapid scaling)
• Logistics, supply chain, marketplace, or technology industry background preferred
• Bonus: Management consulting (MBB, Big 4 strategy) or investment banking/PE background

Skills

• Structures ambiguous problems and drives them to resolution without heavy oversight
• Builds financial models, analyzes data, and synthesizes insights into actionable recommendations
• Communicates complex ideas clearly—can tailor message to the board, ICs, or external partners
• Manages multiple workstreams simultaneously with strong attention to detail
• Navigates organizational dynamics with discretion and high EQ

Mindset

• High integrity: Handles sensitive information with discretion
• Intense drive: Constantly raises the bar and pushes for positive change
• Bias toward action: Comfortable making decisions with incomplete information
• Low ego, high ownership: Focuses on outcomes over credit
• Influence without authority: Gets things done through relationships, not org chart
• Intellectually curious: Genuinely wants to understand how the business works end-to-end

Why This RoleThis is a leadership accelerator. You'll have direct exposure to executive decision-making, work on problems that matter, and build skills that translate into future GM, VP, or founder paths. If you want to learn how a high-growth company operates from the inside and have real impact along the way, this is the seat.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
(Veho is unable to provide sponsorship at this time.)
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