Salesforce Architect at Advanced Drainage Systems – Hilliard, Ohio

Advanced Drainage Systems

EEO Statement:

Advanced Drainage Systems is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salesforce Architect

US-OH-Hilliard

Job ID: 2026-20306
Type: Regular Full-Time
# of Openings: 1
Category: IT
Advanced Drainage Systems

Overview

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

Responsibilities

We are seeking a Salesforce Architect to join our Salesforce team, supporting approximately 900 business users across Sales, Marketing, Product Management, Engineering Service, Finance, and Customer Operations. In this role, you will design scalable, secure Salesforce solutions, collaborate with stakeholders to align technology with business needs, and stay current with the evolving Salesforce ecosystem. Expertise in Sales Cloud, Service Cloud, Apex, and integration technologies (e.g., MuleSoft, Boomi, Informatica) is required. Experience with Commerce Cloud, Experience Cloud, or Order Management is a plus.

Key Responsibilities

• Partner with stakeholders to identify, prioritize, and deliver Salesforce initiatives aligned with business capabilities.
• Architect and document custom Salesforce solutions; communicate concepts visually and in writing for decision-making.
• Manage and optimize integrations and process flows with enterprise applications; maintain accurate interface maps.
• Provide technical guidance to developers; mentor administrators and analysts to ensure quality delivery.
• Establish and enforce best practices and governance for secure, scalable solutions; review and recommend improvements.
• Support project activities for customizations and development, including prototyping for requirements gathering.
• Maintain deep understanding of sales and order operations; stay current on Salesforce technologies and trends.

Qualifications

• Bachelor’s or associate degree in Business, IT, Marketing, Sales, or related field (or equivalent experience).
• 10+ years of experience delivering solutions in Sales, Marketing, or Service Clouds with strong Salesforce ecosystem knowledge.
• Salesforce Designer and/or Architecture certifications preferred; PMP certification a plus.

Skills & Competencies

• Expertise in sales operations, order management, and customer service processes; SME in Salesforce configuration and workflows.
• Strong Apex development and enterprise integration experience; ability to quickly create Proof of Concepts (POCs).
• Proficiency in Salesforce automation tools (Flows); strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills; ability to build inclusive relationships across teams.
• Continuous learner with a growth mindset and awareness of Salesforce trends.

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Leadership Competencies
EEO Statement

ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, age, disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, genetic status, or any other protected status

EEO StatementADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.