Assistant Operations Manager at JGM – Newark, New Jersey

Assistant Operations Manager

Job Description:

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Responsibilities:

• Assist operations manager with a team of 16 employees across two shifts.
• Ensure employees adhere to their schedules and perform their duties effectively.
• Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
• Monitor and evaluate employee performance, providing feedback and coaching as needed.
• Conduct regular team meetings to communicate company policies, updates, and goals.
• Assist in training new hires and ensure they understand their roles and responsibilities.
• Handle scheduling, attendance tracking, and shift adjustments as necessary.
• Ensure compliance with airport regulations and safety protocols.
• Maintain records of employee performance, incidents, and other relevant information.
• Collaborate with management to develop and implement operational improvements.
• Must be able to pass PANYNJ badging requirements.

Qualifications:

• Must have similar experience managing multiple employees.
• Associate or bachelor's in business administration degree is preferred
• Ability to work contingent on schedule & operational needs.
• Ability to read, write, speak fluently, and understand the English language.
• Must be fluent in written, verbal, and communication skills.
• Must be fluent in Excel, Microsoft, outlook, etc.

Skills in:

Organizing and leading a Team

Collaboration and consensus building

Analyzing problems and formulating sound conclusions

Handling difficult situations with tact and diplomacy

Organization and strategic development

Written and verbal communication

Benefits:

401(k) matching

Dental Insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.