Front Desk Aministrator at Steven B Richlin OD Inc – Los Angeles, California

We are seeking a polished, motivated, and detail-oriented Front Desk Adminstrator to be the first point of contact in our boutique optometric practice. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering exceptional customer service.

Key Responsibilities:

• Greet and assist patients and guests with warmth, professionalism, and efficiency
• Answer, screen, and direct incoming phone calls appropriately
• Schedule, confirm, and manage appointments with attention to detail
• Maintain and update patient information within the Electronic Health Record (EHR) system
• Coordinate patient flow to ensure a seamless and timely experience
• Manage incoming and outgoing mail, packages, and office communications
• Maintain a pristine, organized, and inviting front desk and reception area
• Provide administrative support to clinical and management teams as needed

• Professional, polished appearance and demeanor
• Strong communication and interpersonal skills
• Professional, friendly, and customer-focused demeanor
• Ability to prioritize, and remain composed in a busy setting
• Ability to multitask in a fast-paced, patient-focused environment
• Detail-oriented with strong organizational skills
• Experience in a medical, optometric, or boutique customer service setting preferred
• Comfortable working with computers and EHR systems
• Committment to excelence and high standards
• Must be available to work Saturdays

If you are service-driven, have a positive attitude, detail-oriented, and passionate about delivering a refined, concierge-level patient experience, we invite you to apply and become an integral part of our luxury optometric practice.