Cloud Operations Lead - Managed Services at AHEAD – Chicago, Illinois

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

Internally known as Technical Team Lead - Managed Services Cloud" this role will be serving as a technical thought leader and SME for our ecosystem of partners, clients, and service providers in the realm of Public Cloud, in addition to serving as a mentor of other teammates. The X works as part of the consulting team to lead the development, design, and implementation of client solutions. Xs mentor other team members on a project basis, and within the broader AHEAD organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across various domains and multiple clouds. This role still maintains the same utilization target as a Senior Cloud Engineer.

• Experience and ability to “jump on a whiteboard” in front of a customer to develop a solution to a business / technology goal or challenge. 
• Strong consulting and business acumen.
• 15+ years of IT experience and 10+ years of Cloud, DevOps, and Automation experience.
• Multiple certifications such as AWS Solutions Architect Pro, AWS DevOps Engineer Pro, Microsoft Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Terraform Associate, etc.Hands-on experience designing and implementing Platform core services around Compute, Storage, Networking, Databases, Containers, Security, Identity, etc.
• Experience with organizational adoption of transformational initiatives such as Platform Engineering, DevOps, DevSecOps, Cloud Transformation/Migration, Application Modernization
• Hands-on experience with IaC and Automation tools such as: Terraform, Ansible, ARM, CloudFormation.
• Experience with using and managing deployment services such as Harness, GitHub, Ansible, Jenkins, etc. Knowledge and usage of git branching strategies is required.
• Hands-on and expert-level experience in programming with Java, Python or any development language.
• Experience with SDLC, containers and Kubernetes in a Cloud environment.
• Excellent written & verbal communication and interpersonal skills. 
• Knowledge of modern cloud-native application design principles, DevSecOps, Infrastructure as Code (IaC), and CI\CD Pipelines.
• Knowledge of enterprise organizations across multiple industries and inner IT functions (e.g. Enterprise Architecture, Operations).

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.