SAGE Systems Engineer at Sonatype – Hyderabad

Sonatype, a Vista-backed organization, is a leader in software supply chain management, delivering solutions that help organizations build secure, high quality software at scale. Our mission is to empower development teams with the tools and intelligence needed to create software that is secure by design.

With Vista’s investment and strategic guidance, we combine the agility of a growth-stage company with the scale, stability, and career opportunities of a global technology network. Our teams are empowered to innovate, collaborate, and build meaningful solutions that drive measurable outcomes for customers worldwide.

At Sonatype, our people are our greatest advantage. Our Employee Value Proposition reflects what we stand for and the experience we create for every team member:

Purpose: Sonatype secures the global software supply chain. Every project, customer engagement, and technical contribution directly strengthens the safety and reliability of software used around the world.

Growth: Employees develop through hands-on technical work, structured learning, and exposure to Vista’s cross-portfolio mobility programs. Teams gain access to modern practices in DevOps, cloud technologies, and AI-led innovation.

Culture: We foster a collaborative, inclusive environment built on clarity, trust, and shared ownership. Team members work across global functions and influence meaningful customer outcomes.

Innovation: Sonatype embraces experimentation and continuous improvement. Employees work with modern tooling, cloud platforms, and AI-supported processes that encourage creativity and smarter ways of delivering value.

Together, these pillars define what it means to work at Sonatype — a place where you can do the most meaningful work of your career, supported by Vista’s global ecosystem.

In this role, you will be part of a high-performing systems engineering team supporting customers who install and maintain the Sonatype Air-Gapped Environment (SAGE) — a complex enterprise platform deployed in secure, large-scale customer environments. You will work closely with development, operations, and customer teams to design, deploy, and operate reliable infrastructure solutions that help customers succeed.

SAGE is a bundled offering of Sonatype’s front-end Applications and back-end Data Services. It is designed to operate without a direct internet connection — effectively “Sonatype-in-a-box.”

This role blends deep technical expertise with real-world problem solving and provides exposure to cloud platforms, automation, containers, and enterprise-scale architectures. Engineers in this role gain visibility across all aspects of Sonatype’s product portfolio.

• Develop long-term relationships with SAGE customers as they install, configure, and maintain SAGE and related enterprise software across diverse air-gapped environments.

• Help customers build and maintain automation to improve system reliability, repeatability, and deployment speed, tailored to their unique environments.

• Partner with support, engineering, security, and operations teams to troubleshoot complex system issues.

• Support both containerized and non-containerized deployments, including Docker- and Kubernetes-based architectures.

• Contribute to documentation, best practices, and continuous improvement initiatives.

• Proven experience in systems engineering, systems integration, or platform operations for enterprise software.

• Strong hands-on experience with RHEL-like Linux systems, including systemd service management, and with cloud infrastructure (AWS,Azure,Oracle,Google).

• Hands-on experience with MySQL and PostgreSQL databases in production environments.

• Experience deploying and supporting production systems in complex, security-conscious, or regulated environments, including TLS/certificates and least-privilege access models.

• Strong problem-solving, analytical, and communication skills with a customer-first, growth-oriented mindset.

• Ability to work independently while collaborating effectively with cross-functional teams at Sonatype and building strong relationships with customer system administration teams.

• Experience with containerization and orchestration technologies (Docker, Kubernetes), including supporting both containerized and non-containerized systems.

• Familiarity with infrastructure automation or configuration management tools (e.g., shell scripting, Helm, Ansible, Terraform).

• Familiarity with running Java applications as managed services (not application development).

• Experience working with networking, load balancing, and storage technologies.

• Experience using AI tools to enhance communication, analysis, or efficiency in support and operational workflows.

• Exposure to enterprise SaaS platforms or globally distributed systems.