Assistant Event Manager at Erin Hills Golf Course, LLC – Hartford, Wisconsin

Position

Assistant Event Manager

Classification

Full-Time Seasonal, Hourly, Non-Exempt

Reports To

Senior Event Manager

Job Summary
The Assistant Event Manager supports the planning, coordination, and execution of events to ensure a seamless and exceptional guest experience. This role works closely with the Senior Event Manager and other departments to organize logistics, communicate with guests and oversee event operations from initial planning through event completion.

Expected hours are 30-40 hours/week, with an average of 4-5 days per week. This includes available days, nights, weekends and holidays.

Key Responsibilities

· Assist in planning and coordinating events, including corporate outings, group outings, tournaments and private functions.

· Communicate with guests regarding event details, timelines, catering needs and special requests.

· Work with internal departments (golf operations, food & beverage, outside services, and reservations) to ensure all event requirements are met.

· Help prepare event proposals, contracts, invoices, and banquet event orders.

· Monitor event timelines and ensure all details are executed according to plan.

· Provide exceptional customer service to guests.

· Supervise and train event staff during events to ensure smooth operations and a positive guest experience.

· Support post-event follow-up including feedback collection and billing coordination.

· Collaborate with Senior Event manager and Marketing team to attract new group outings and create promotional materials

Qualifications

· Must be 18 years of age

· 1–3 years of experience in event planning, hospitality, or related industry preferred

· Strong organizational and time management skills

· Excellent communication and interpersonal abilities

· Ability to manage multiple events and priorities simultaneously

· Detail-oriented with strong problem-solving skills

· Proficient in Microsoft Office and event management systems

· Must be able to lift at least 50 pounds

· Ability to stand for long periods of time

· Ability to squat, lift, bend, raise as needed

Benefits

· 401(k), after first year if requirements are met

· Uniform allowance

· Phone allowance

· Employee golf privileges

· Employee discount on food and beverage and pro shop purchases

· Gratuity opportunities