Senior Product Manager - Payments Platform at Daxko – Birmingham, Alabama

Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.
We’re looking for a Senior Product Manager, Payments Platform to lead the strategy and evolution of our payments ecosystem. In this role, you’ll shape a platform that supports a broad portfolio of fitness and health club management solutions, ensuring it’s scalable, secure, and built for growth.
This is a high-impact role for someone who enjoys working at the intersection of technology, customer experience, and business outcomes — and who brings a strong point of view backed by data.
What you’ll do:

• Own and evolve the payments platform roadmap, aligning priorities with company goals, customer needs, and market opportunities
• Partner closely with engineering, payments services, and cross-functional teams to deliver a reliable, scalable, and high-performing platform
• Drive platform adoption and growth by aligning capabilities with real customer and business needs
• Ensure the platform supports a wide range of payment methods, workflows, and integrations across our products
• Lead product decisions around compliance, fraud prevention, and security, including standards like PCI DSS
• Translate customer insights, market trends, and partner input into clear product requirements and prioritized initiatives
• Guide product delivery through thoughtful trade-offs, clear priorities, and strong execution in an agile environment
• Act as a trusted expert and advocate for the payments platform, helping internal teams and external partners understand its value and capabilities
• Support successful product launches by ensuring stakeholders are aligned, prepared, and set up for strong go-to-market execution

What you bring:

• Experience leading platform products or shared services used across multiple teams or customer groups
• Strong knowledge of the payments ecosystem, including card-present and card-not-present transactions, ACH, recurring billing, and EMV technologies
• A track record of scaling products and improving reliability, performance, and quality
• Ability to balance long-term vision with hands-on execution, making thoughtful trade-offs along the way
• Experience turning customer feedback and market insights into actionable product decisions
• Confidence working cross-functionally and driving alignment across Engineering, Sales, Marketing, Support, and Customer Success
• Comfort operating in a fast-paced environment with a focus on delivering meaningful outcomes

What you’ll need:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field
• 6+ years of experience in B2B software product management or a related role with commercial responsibility
• 3+ years of experience in the payments industry (merchant, gateway, processor, or similar)
• Strong communication skills with the ability to engage and influence stakeholders at all levels
• Willingness to travel up to 25%

Nice to have:

• Product management certification (such as Pragmatic Marketing)
• 8+ years of experience in B2B product management or related roles
• Payments-related certifications

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members.
Some of our favorites include:🏝 Flexible paid time off ⚕️ Affordable health, dental, and vision insurance options💪 Monthly fitness reimbursement🤑 401(k) matching🍼 New-Parent Paid Leave👖 Casual work environments🏡 Flexible work - remote & hybrid

All your information will be kept confidential according to EEO guidelines.
#LI-Remote

Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.
The pay range for this role is $120,000 – $181,500 per year.