Front Office Assistant - Woodhill Pediatrics at Healing Hands Ministries Inc – Dallas, Texas

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you. We are seeking an engaging Front Office Assistant to join our growing Pediatrics team. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience.

Here's a sneak peek at what you'll do:

• Create a welcoming environment for patients and visitors
• Ensure patient waiting area is clean, organized, and welcoming to all.
• Treat all patients and guests with courtesy and respect by phone and in person.
• Ensure our patients are scheduled for care and tended to in a timely manner.
• Partner with medical staff and care teams to resolve patient concerns.
• Collaborate with our enrollment and care teams to ensure a new patient experience.
• Verify insurance coverage and financial assistance available for patients
• Ensure patients are up to date with accounts

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• High school diploma or equivalent
• At least one (1) year of related experience, prior experience in a community based clinic is preferred
• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
• Experience with eCW or similar electronic medical record system
• Demonstrates strong patient engagement and communicates comfortably with individuals from all backgrounds
• Passion for providing service excellence
• Ability to float to various pediatric clinics in DFW area.
• Bilingual (English/Spanish) a plus

What We Offer
At HHM Health, our mission starts with caring for people and that includes you. We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That’s why we invest in our employees’ well-being with free vision, dental, and life insurance, plus competitive medical premiums.

Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient.

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
• Paid Holidays
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

We’re battling the Dallas Community’s Healthcare Crisis

At HHM Health, our mission is to provide quality healthcare to all in the growing DFW Metroplex. Our vision is to be the best patient-focused health center providing holistic care. We exemplify our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart) to provide a positive & meaningful patient experience to all in Dallas and the surrounding counties.

To learn more about how we’re making a difference, visit us online at: https://www.hhmhealth.org/

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third party agencies, please.

M-F 8am-5pm
Occasional Saturday shift 8am-1:00pm
40 hr/week