Operations Manager at Pipe Up Plumbing Contractors – Smyrna, Georgia

Streamline, Optimize, Lead Become the Operations Manager at Pipe Up Plumbing Contractors!

Position: Operations Manager
Company: Pipe Up Plumbing Contractors
Pay Range: $25$40 per hour, depending on experience + Performance & Year-End Bonuses
Employment Type: Full-Time
Location: Smyrna, GA
Industry: Plumbing / Refrigeration (Commercial, Industrial)

Pipe Up Plumbing Contractors is hiring an Operations Manager to lead job tracking, scheduling, and closeout. This hybrid role blends operations, technology, and process management to ensure every project runs smoothly from start to finish. Youll serve as the bridge between office support, field crews, and leadershipowning the systems that keep us organized, on schedule, and aligned as we grow.

At Pipe Up Plumbing Contractors, were not just another subcontractorwere tradespeople building a company that works as hard as our crews do. We bring real-world experience to the table and focus on supporting our team through systems that make sense. Our goal is to scale with intention, using smart tools and strong communication to drive success in every job we take on. Learn more at pipeupplumbingcontractors.com.

• Build, document, and maintain operational systems for job setup, progress tracking, and close-out

• Oversee how jobs are scheduled, assigned, and moved from award through completion

• Manage workflows in Housecall Pro: job creation, status updates, scheduling, photos, and notes

• Maintain and improve tracking tools such as dashboards, checklists, spreadsheets, and software

• Ensure completion of required documentation: permits, inspections, job folders, and close-out materials

• Monitor job progress to catch material, schedule, or quality issues early

• Coordinate across leadership, field, and office teams to ensure alignment

• Track production milestones, change orders, and final job statuses

• Support internal quality control by verifying close-out readiness

• Identify and implement process improvements as the company scales

• Minimum 5 years of experience in operations, systems, or project coordination

• Bachelor's degree preferred

• Strong experience with Google Workspace or Microsoft Office (especially Sheets/Excel)

• Hands-on experience with Housecall Pro or similar field service management software (preferred)

• Proven ability to create and manage systems, workflows, or checklists

• Excellent organizational, analytical, and follow-through skills

• Strong written and verbal communication across teams

• Understanding of construction or trade workflows (or willingness to learn)

• Self-motivated, reliable, and able to balance autonomy with collaboration

• Compensation & Bonuses:

  • Bi-weekly pay

  • Performance bonuses

  • Year-end bonus

  • Retirement savings program

• Work-Life & Wellness:

  • Paid time off (holidays, vacation, sick)

  • Paid parental leave

  • Safety equipment and uniforms provided

• Career Growth:

  • Paid training and certifications

  • Mentorship and leadership development

• Extras:

  • Annual company outings

  • Mileage reimbursement for business-related travel

• Full-Time

• MondayFriday

• Hybrid role (some remote flexibility with occasional office or jobsite visits as needed)

• Hybrid: Based in the local region with flexibility to work remotely and on-site

• Travel to local jobsites may be required on occasion

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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