Valet Driver at JUF Operations LLC – Fajardo
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About This Position
Join the Discovery family, where quality and service are at the heart of everything we do!
This role will be located at one of Discovery Land Company’s locations: Moncayo Golf & Ocean Club, set outside of Fajardo, Puerto Rico.
Moncayo Golf & Ocean Club is seeking a Valet/Driver to join the Member Services Department.
The Valet position is the first and last point of contact for our members and guests, and will be responsible for creating positive, lasting impressions for our members and guests. The Valet position will be responsible for assisting with parking, as well as driving transit vans to transport passengers onsite or to offsite locations. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
Duties & Responsibilities:
· Provide exceptional service and communication with members, guests, and team members.
· Meet and greet all arriving/departing members and guests in a timely manner.
· Park and retrieve member, guest and customer vehicles or golf carts in specified areas in an efficient and safe manner.
· Will be responsible to drive, pick up, or drop off members and VIP guests around the local area, which includes the airport.
· Perform drive and park assignments per department policies/procedures.
· Keep parking areas clean and orderly.
· Provide member assistance and information, such as giving directions, handling baggage, assisting with wheelchairs loading and unloading, etc.
· Ensure that members and guests’ belongings are retrieved and delivered to the proper outlet.
· Maintain clean transportation shuttles and company vehicles (basic cleaning services including car wash, wiping interiors, and brief vacuuming to remove sand and dirt, but not full detailing services).
· Check condition of transport vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure everything is in working order.
· Provide deliveries/pickups as needed, and run other errands as needed.
· Prepare and submit reports that include number of passenger trips, ridership, hours worked, mileage, and fuel consumption.
· Comply with local and public traffic laws, and highway safety rules and regulations in operating vehicles.
· Follow written and verbal geographical directions.
· Operate light and heavy passenger vans and buses for transport to airports, off-site housing, off-site entertainment/activities and more as needed.
· Monitor and maintain staff transportation schedules.
· Attend department meetings and training courses as necessary.
· Any addition to duties assigned.
Skills & Qualifications:
· Valid U.S. Driver’s license or International Equivalent.
· High School diploma, GED or equivalent.
· At least six (6) months of guest-service experience in a high-volume environment at a restaurant, resort, or private club.
· Prior valet attendant in luxury club or private resort setting (preferred).
· Proficient in proper and safe driving of vehicles.
· Driving record that meets the Club’s insurance requirements.
· Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
· Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length due to business demands.
· Ability to read, write, speak, and understand English; additional languages preferred.
· Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
· Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
· Ability to work in a team environment.
· Ability to stay calm and focused during the busiest of times.
· Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.
Benefits
· Medical, Dental, and Vision Benefits (Full-Time Year-Round Only)
· 401k Contribution (Full-Time Year-Round Only)
· Paid Time Off and Paid Holidays (Full-Time Year-Round Only)
· Employee Meals, Referral Incentives, and Recognition Programs
· Holiday Pay
· Professional development and upward mobility opportunities
· Work-Family Culture
About Us
Discovery Land Company is a U.S.-based real estate developer and operator of private residential communities with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
About the Project – Moncayo Golf & Ocean Club
Moncayo is a premier destination in Puerto Rico that blends a world-class golf course, luxury hotel, exclusive residences, and unique amenities. Our vision is to create a community where excellence, service, and nature converge. We pride ourselves on offering exceptional experiences to our guests and residents through teamwork, professionalism, and attention to detail. At Moncayo, our employees embody pride, ownership, and accountability every day, ensuring that every guest experience reflects our culture of luxury and well-being.