What is the role of a General Manager, Loyalty & Marketplace at Jobgether?

The General Manager, Loyalty & Marketplace position at Jobgether is a Full-time or part-time position opportunity in the Executive/Management field.

Where is this General Manager, Loyalty & Marketplace job located?

United States, Other / Non-US, United States

What type of employment is offered for this General Manager, Loyalty & Marketplace role?

Full-time or part-time position

What is the expected salary for this General Manager, Loyalty & Marketplace job?

Compensation will be discussed during the hiring process.

How can I apply for the General Manager, Loyalty & Marketplace position at Jobgether?

You can apply directly through the application link provided.

General Manager, Loyalty & Marketplace at Jobgether

General Manager, Loyalty & Marketplace

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a General Manager, Loyalty & Marketplace in the United States.

This role offers an exciting opportunity to lead a high-growth business unit focused on driving consumer engagement, merchant monetization, and fintech innovation. You will be responsible for defining the strategic vision, owning the P&L, and leading go-to-market execution for a loyalty and marketplace ecosystem that includes rewards, offers, merchant-funded incentives, and retail media solutions. The position requires an entrepreneurial mindset, strong commercial instincts, and hands-on execution to scale a two-sided platform while delivering measurable business results. You will collaborate across product, engineering, marketing, and sales teams to ensure alignment with broader business objectives. The environment is fast-paced, data-driven, and results-oriented, providing the freedom to innovate and shape the future of consumer engagement. Success in this role directly impacts revenue growth, consumer lifetime value, and merchant satisfaction.

Accountabilities

Define and execute the long-term strategy for the loyalty and marketplace ecosystem, including multi-year roadmaps aligned with company objectives.
Own full P&L responsibility for loyalty and marketplace products, managing revenue growth, margin optimization, and cost discipline.
Design and implement loyalty programs, rewards, gamified engagement, and merchant-funded offers to drive consumer frequency, retention, and lifetime value.
Build scalable monetization models, including sponsored placements, affiliate programs, and retail media solutions, in partnership with Sales and Merchant Success teams.
Partner with Product, Engineering, Data, Marketing, and Sales to translate business goals into prioritized product requirements and measurable KPIs.
Lead cross-functional teams, establishing scalable processes for merchant onboarding, campaign management, and performance reporting.
Continuously experiment, optimize, and iterate on loyalty and marketplace offerings to maximize engagement and revenue.
Drive a culture of accountability, high performance, and collaboration across strategy, partnerships, and operations teams.

Requirements

10+ years of experience in fintech, marketplaces, retail media, loyalty programs, or consumer tech.
Proven success leading a GM-style business unit with full P&L responsibility.
Track record of building or scaling two-sided marketplaces or loyalty platforms.
Strong understanding of consumer lifecycle metrics, including LTV, CAC, retention, and frequency.
Experience with merchant-funded promotions, affiliate programs, or retail media networks.
Strategic thinker with hands-on execution skills and data-driven decision-making abilities.
Exceptional leadership, team-building, and cross-functional collaboration capabilities.
Experience in BNPL, payments, or consumer financial services is a strong plus.
Strong commercial instincts, financial acumen, and product collaboration experience.

Benefits

Competitive salary range: $200,000 $300,000 USD per year.
Unlimited paid time off, volunteer hours, and sabbatical opportunities.
Comprehensive life, medical, dental, and vision insurance.
401(k) plan with company match.
Highly discounted LifeTime gym membership.
Collaborative and dynamic work environment with motivated, purpose-driven colleagues.
Opportunity to lead and scale a high-impact, innovative business unit within a fast-growing fintech company.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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General Manager, Loyalty & Marketplace at Jobgether – United States

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