Enterprise Account Manager at Allscripts – Raleigh, North Carolina

Enterprise Account Manager – ePrescribe

Veradigm

About Veradigm

Veradigm is a leading provider of data-driven healthcare technology and analytics solutions that improve clinical workflows, strengthen provider–payer connectivity, and advance patient outcomes. Our ePrescribe solution enables safe, compliant, and efficient medication management for providers, health systems, and EHR partners across the healthcare ecosystem.

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Position Overview

The Enterprise Account Manager – ePrescribe is responsible for driving revenue growth, customer retention, and strategic expansion across Veradigm’s ePrescribe portfolio. This role manages key enterprise relationships while identifying and closing new business opportunities within provider organizations, EHR vendors and healthcare networks.

The ideal candidate brings a strong blend of enterprise account management, SaaS sales expertise, and healthcare technology knowledge, with the ability to navigate complex organizations and influence executive stakeholders.

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What You’ll Do

Drive Customer Success & Retention

• Manage a portfolio of enterprise ePrescribe customers, serving as the primary strategic point of contact.

• Lead executive business reviews, product roadmap discussions, and performance reporting to demonstrate value and strengthen alignment.

• Partner cross-functionally with Implementation, Support, Compliance, and Product teams to ensure a seamless customer experience.

• Proactively identify risks and develop account plans that drive long-term retention and satisfaction.

Accelerate Revenue Growth

• Develop and execute strategic account plans to achieve renewal, upsell, and cross-sell targets.

• Identify and pursue net-new enterprise opportunities, leading discovery, solution presentations, proposals, and contract negotiations.

• Maintain a strong and accurate opportunity pipeline within Salesforce, including forecasting and activity tracking.

• Monitor market trends and competitive positioning to effectively articulate Veradigm’s differentiated value.

Serve as a Product & Industry Expert

• Develop deep expertise in ePrescribe and EHR integration workflows, pharmacy networks, regulatory requirements, and partner ecosystems.

• Translate customer insights into actionable product feedback and enhancement recommendations.

• Support training initiatives and drive adoption of advanced prescribing capabilities across enterprise clients.

Collaborate Across the Organization

• Partner with Marketing, Product, Client Success, and Leadership teams on go-to-market initiatives and strategic account planning.

• Contribute to pricing strategy and enterprise growth initiatives.

• Represent Veradigm at industry conferences, customer meetings, and strategic forums as a subject-matter expert.

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What You Bring

Required Qualifications

• 3–5 years of experience in enterprise account management, managing reseller channels, SaaS sales, or healthcare technology.

• Working knowledge of ePrescribe and EHR workflows, pharmacy networks, and medication management solutions.

• Demonstrated success managing enterprise accounts and consistently achieving revenue targets.

• Strong negotiation, communication, and executive relationship-building skills.

• Strong analytical and presentation skills with a strategic mindset.

• Experience selling into EHR vendors, health systems or provider groups.

• Proficiency with CRM platforms such as Salesforce.

Preferred Qualifications

• Experience with ePrescribe solutions and functionality such as EPCS, PDMP, prescribing networks such as Surescripts or Vela, or prescribing regulations.

• Background in health IT, digital health, or clinical software solutions.

• Ability to navigate complex enterprise buying cycles and influence senior decision-makers.

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Why Join Veradigm?

At Veradigm, you’ll join a mission-driven organization focused on improving healthcare delivery through innovative technology. You’ll have the opportunity to work with enterprise healthcare leaders, contribute to meaningful clinical advancements, and play a direct role in shaping the future of medication management.

Compensation Range:

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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