Behavioral Health Nurse Manager at Sheridan Memorial Hospital – Sheridan, Wyoming

Shape the future of Behavioral Health in Sheridan, Wyoming!

Be part of a transformative opportunity at Sheridan Memorial Hospital’s new Behavioral Health Unit, set to open in 2026 in Sheridan, Wyoming. This state-of-the-art facility, featuring an outpatient clinic, crisis stabilization unit and a six-bed inpatient psychiatric unit, will serve Northcentral Wyoming with innovative mental health solutions. As a mental health professional, you’ll have the unique chance to help build and shape this groundbreaking program, fostering hope and healing while addressing critical community needs.

ABOUT SHERIDAN MEMORIAL HOSPITAL

At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming’s stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital’s mission of excellence!

JOB SUMMARY

Responsible for the leadership of patient care operations for the inpatient behavior health unit, including 7 bed inpatient psychiatric care, 8 chair crisis stabilization. Ensures safe, trauma-informed, recovery-oriented care; maintains a therapeutic milieu; and leads clinical nursing practice and administrative activities. Ensures compliance with applicable regulatory and accreditation requirements (e.g., CMS Conditions of Participation, EMTALA as applicable, HIPAA/42 CFR Part 2 when relevant, and The Joint Commission Behavioral Health Care standards). Participates in development and implementation of policies, procedures, and performance improvement activities to support high reliable care, patient safety, and positive patient/staff outcomes.

Benefits Include:

• Medical, Dental, and Vision Insurance
• Low deductibles and out-of-pocket costs
• Coverage begins the month after you start.
• Tuition Assistance
• Available after one year of employment
• Retirement Match
• 6% match with full vesting after 3 years
• Generous PTO and Sick Time
• Employer-Paid Life Insurance
• Short-Term Disability Coverage
• Employee Assistance Program (EAP)
• Benefits and eligibility vary by position; exclusions may apply.

ESSENTIAL JOB FUNCTIONS

• Responsible for direction of the Behavioral Health Unit staff. Provides effective leadership; supports and empowers staff to embrace the mission and goals of the hospital.
• Coordinates and directs patient care to ensure patients’ needs are met, and hospital policy is followed. Consults other departments, as appropriate, to collaborate in patient care and provide for an interdisciplinary approach.
• Maintains a good working relationship both within the department and with other departments.
• Communicates appropriately and clearly to physicians, staff, Director of Nursing Services, Chief Nursing Officer and administrative team.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Responsible for performance improvement activities for Behavioral Health Unit Services. Educates staff on the PI process. Participates in PI data collection, indicator development, and evaluation criteria. Involved in at least one PI activity for each department per year. Maintains appropriate quality control programs.
• Performs probationary and annual employee performance evaluation, competency clinical skills assessment and age-specific competency assessment for nursing staff within the Behavioral Health Unit department.
• Keeps employees informed about their work assignment, work progress, and opportunities for advancement.
• Participates in the development, implementation, review, and revision of departmental policies and procedures.
• Assures documentation meets current standards and policies.
• Responsible for interviewing, hiring, training, developing, disciplining, and terminating employees within the departments of oversight.
• Develops, justifies and maintains a fiscal budget for those departments.
• Complies with ongoing departmental inspections of equipment and physical space. Makes recommendations regarding equipment utilization and needs.
• Knowledge of the 5 Rights of Delegation: right task, circumstance, communication, person, supervision, and feedback.
• Conducts regular staff meetings with unit education for each shift. Maintains documentation of meetings and provides written minutes for absent staff.
• Conducts all aspects of supervision in a firm, fair, and consistent manner. Gives positive feedback publicly and constructive criticism thoughtfully and privately.
• Ensures compliance with all applicable federal, state, and local regulations and accreditation standards relevant to inpatient behavioral health (e.g., The Joint Commission standards, CMS Conditions of Participation, OSHA, HIPAA, patient rights, restraint/seclusion requirements, ligature risk mitigation/suicide prevention, medication management, and infection prevention).
• Participates in strategic planning for the department.
• Attends a minimum of 75% of Department Head meetings per year.
• Demonstrates knowledge of the Five Medication Rights with regard to a patient's age and condition. Reduces the potential for medication errors.
• Performs patient care responsibilities, considering needs specific to the standard of care for the patient’s age.
• Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to the patient population served. Able to interpret data about the patient’s status in order to identify age-specific needs and to provide appropriate care.
• Ability to perform a head-to-toe assessment and reassessments on each patient population served, as per policy.
• Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
• Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and family.
• Functions as a liaison between patient/family and physicians, other healthcare providers, and administration.
• Formulates a teaching plan based upon identified learning needs and evaluates the effectiveness of learning. Includes the patient’s family in the teaching process, as appropriate.
• Interacts professionally with the patient and their family and involves them in the formulation of the plan of care.
• Demonstrates an ability to assist physicians with procedures. Able to perform services requiring technical and manual skills.
• Demonstrates adherence to infection control policies. Uses PPE correctly.
• Demonstrates knowledge of OSHA regulations: complies with Blood-borne Pathogen, TB exposure plans, and Hazardous Waste Management Program.
• Able to perform all age-specific competencies for populations served.
• Able to perform all unit-specific competencies in clinical areas worked.

Leadership and Human Resource Management

Demonstrates consistent leadership performance and behavior by actively being engaged in making SMH a place that provides quality care by being a positive force within the organization and actively promoting teamwork and harmony. Delegates effectively and supervise follow-through. Persuasive, fair, impartial, sets high standards, and ensures clear focus and direction. Achieves desired results with support, confidence and integrity. Regularly recognizes the achievements of others. Leads others to success, supporting individual and team accomplishments.

Supervisory duties and responsibilities include:

• Writes and conducts annual performance appraisals and ensures regular ongoing feedback, coaching, and communication with staff.
• Ensures a high level of performance standards and achievement to meet organizational needs and business goals.
• Provides development opportunities for staff to broaden and enhance skills and abilities.
• Administers organization policies and procedures.
• Ensures compliance with safety policies and good housekeeping.
• Manages initial training of new employees and ongoing training as required.
• Promotes an environment that fosters teamwork and commitment to satisfying customer requirements.
• Demonstrates consistent leadership performance and behavior by actively being engaged in making SMH/BHHN a place of quality care by being a positive force within the organization and actively promoting teamwork and harmony. Delegates effectively and supervise follow-through. Persuasive, fair, impartial, sets high standards, and ensures clear focus and direction. Achieves desired results with support, confidence and integrity. Regularly recognizes the achievements of others. Leads others to success, supporting individual and team accomplishments.
• Supervisory duties and responsibilities include:
• Writes and conducts annual performance appraisals and ensures regular ongoing feedback, coaching, and communication with staff.
• Ensures a high level of performance standards and achievement to meet organizational needs and business goals.
• Provides development opportunities for staff to broaden and enhance skills and abilities.
• Administers organization policies and procedures.
• Ensures compliance with safety policies and good housekeeping.
• Manages initial training of new employees and ongoing training as required.
• Promotes an environment that fosters teamwork and commitment to satisfying customer requirements.

POSITION QUALIFICATIONS

Education, Experience and License

• Current Wyoming Registered Nurse Licensure without restrictions
• BLS is required.
• Master's degree in psychiatric or mental health nursing, or its equivalent, from a school of nursing accredited by the National League for Nursing, or equivalent combined education and experience.
• Minimum of 3 years supervisory experience, preferred.
• Minimum of 3 years of related experience, preferred.
• Specialty certification in related area, preferred.

Additional Skills

• Basic computer knowledge
• Proficient in the use of Lean management practices.
• Excellent written and verbal communication; proficient use of the English language.
• Exercises a high degree of initiative, judgment, and discretion.
• Demonstrates solid abilities to analyze situations accurately and take effective action.
• Establishes and maintains effective work relationships, establishing and maintaining effective working relationships.
• Proficient in organizing work, delegating and achieving goals and objectives.
• Demonstrates a high level of judgment and discretion in developing, interpreting, and implementing policies and procedures.
• Works effectively with physicians, other medical staff, and external agencies.
• Demonstrates excellent customer relations skills.

Specific demands not listed: Possible exposure to blood and / or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

Pre-employment drug and alcohol screening is required.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here