Medical Assistant - Multi-Specialty at RPCI Oncology PC – Lockport, New York

We are looking for a team oriented Medical Assistant to join our team at our multi-specialty clinic in Lockport, NY.

Roswell Park Care Network is a recognized leader in oncology and specialty care, supporting community physician practices across New York State. We are committed to delivering exceptional patient care while advancing innovative treatment options in a collaborative and patient-focused environment.

Why Join Roswell Park Care Network?

We offer an outstanding benefits package designed to support your professional growth and work-life balance:

• Work-Life Balance: Monday–Friday schedule — no nights or weekends
• Comprehensive Benefits: Medical, dental, and vision coverage
• Retirement Savings: 401(k) with company match
• Paid Time Off: Generous vacation and sick time
• Paid Holidays: 11 recognized holidays

As the Medical Assistant, your primary responsibility is to prepare charts for upcoming patient appointments, obtain vitals, patient intake as directed, and to assist the providers during office hours so that patients are treated in a prompt, efficient and courteous manner.

Responsibilities:

• Completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc.
• Timely and accurate documentation in the Electronic Medical Record (EMR)
• Assist surgeons in mini OR with minor surgical procedures that require knowledge of sterile procedure and autoclaving instruments
• Maintain confidentiality of all current and former patients/charts as required by clinic policy and governing laws
• Follow proper protocol for securing workstation when walking away
• Document in the EMR using only your assigned login
• Check expiration dates on supplies in the exam rooms with the stocking.
• Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data
• Provides patient with orders, education and medication instructions as directed by Provider
• Cleans and prepares exam rooms for each patient
• Empties hazardous waste receptacles when full
• Identify and properly label all specimen tubes for testing
• Follows up on Electronic Medical Record documents routed to him/her by the Providers
• Accurately and efficiently respond to tasks received from providers and other office staff
• Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual
• Interact with fellow workers in a way that promotes a harmonious and cooperative working environment
• Be expected to utilize spare time in work related activities which contribute to the clinic's needs
• Intercept patient phone calls regarding clinical issues
• Stocks exam rooms with medical supplies, as necessary
• Performs other related duties as assigned or requested

Education/Experience:

• Successful completion of an accredited medical assistant education program

OR

• High School diploma or G.E.D. and one (1) year of full-time clinical medical assistant experience.
• Certified Medical Assistant preferred. (CCMA)
• Phlebotomy a plus.

Certifications/Licenses:

• Certified Medical Assistant (CCMA)
• BLS required or within 30 days of hire