Itinerary Support Representative – Remote at Destination Knot – New York, New York

Location: Remote (United States)

Destination Knot is a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support.

The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication.

This is a support-based position focused on organization and client service rather than sales.

Assist with itinerary-related scheduling and coordination requests

Organize and maintain itinerary details, timelines, and documentation

Communicate with clients to confirm details, updates, and changes

Ensure itinerary components are accurately recorded and up to date

Respond to client inquiries in a professional and timely manner

Follow established workflows and quality standards

Collaborate with internal team members to support daily operations

Strong organizational and time-management skills

Clear written and verbal communication abilities

High attention to detail and accuracy

Comfortable working independently in a remote environment

Basic computer proficiency and willingness to learn new systems

Professional, reliable, and service-oriented

Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required.

Fully remote position

Flexible scheduling options may be available

Training and ongoing support provided

Remote work flexibility

Structured and supportive team environment

Clear expectations and established workflows

Opportunity to develop coordination and client support skills

Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.