Assistant Facility Supervisor - Palm Springs Surf Club at THE SWIMMING SWAN, LLC – Palm Springs, California

At Swan Aquatics, we are passionate about the comprehensive management of aquatic facilities, driven by a commitment to safety, efficiency, and community satisfaction. Founded by Melissa Louise Swanson in 2014, after a life-changing experience that highlighted the urgent need for qualified lifeguards and instructors, our mission is clear. We provide an array of services tailored to the unique needs of homeowners' associations, municipalities, and private clients. From swim lessons and swim team development to lifeguard management and private lifeguard services, we ensure that every pool is a safe and enjoyable haven. Our dedicated team operates with integrity and transparency, delivering customized solutions, including workplace safety training. With years of expertise and an unwavering dedication to safety, Swan Aquatics stands as your trusted partner for all aquatic training needs, inspiring confidence and joy in every splash.

Job Summary:

The Assistant Aquatics Facility Supervisor assists in overseeing the daily operations of the aquatic facility. This role supports the Aquatics Facility Supervisor in ensuring a safe, clean, and enjoyable environment for all patrons. Responsibilities include supervising staff, assisting in facility maintenance, and implementing safety protocols. The Assistant Supervisor will collaborate with the Certified Pool Operator (CPO) and other team members to maintain high service standards and ensure compliance with health and safety regulations.

Key Responsibilities:

• Assist in overseeing the daily operations of the aquatic facility, including pool schedules and staff assignments.

• Support the supervision and training of lifeguard staff, ensuring adherence to safety protocols and emergency procedures.

• Conduct regular inspections of the facility to ensure cleanliness and proper maintenance of equipment and amenities.

• Collaborate with the CPO to monitor water quality and maintain compliance with health standards and regulations.

• Help develop and implement training programs related to safety, emergency response, and customer service.

• Handle customer inquiries and resolve concerns effectively, ensuring a positive experience for all patrons.

• Assist in budgeting and managing expenditures related to facility upkeep and staff operations.

• Coordinate and facilitate special events, swim programs, and assigned community outreach initiatives.

• Maintain accurate records of facility operations, incidents, and staff performance.

• Step in as acting supervisor in the absence of the Aquatics Facility Supervisor.

Qualifications:

• Current ARC Lifeguard Certification and CPR Certification.

• Previous experience in facility management or aquatics operations is preferred.

• Strong leadership skills and the ability to motivate and develop staff.

• Knowledge of health and safety regulations related to aquatic facilities.

• Excellent communication and interpersonal skills.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Strong problem-solving and decision-making abilities.

Physical Requirements:

• Ability to oversee facility operations and respond quickly to emergencies.

• Comfortable working outdoors and in aquatic environments.

Work Schedule:

Varies based on facility needs, including weekends, evenings, and holidays as required.