Health Policy Programs Coordinator at The American College of Obstetricians and Gynecologists – Washington, District of Columbia

The Health Policy Programs Coordinator assists Health Policy staff in day-to-day administrative operations of coding education, Committee on Health Economics and Coding meetings, and health policy communications to achieve organizational and team goals, including improved access for patients receiving obstetric-gynecologic services. Provide support with committee management, invoice and expense management, scheduling, travel arrangements, event planning, patient communications and other activities.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Duties/Responsibilities:
Coordinate the efforts of the team by collaborating with health and payment policy staff.
Perform administrative duties, including email inquiries, processing mail and coordinating special mailing and distributions, assisting with travel arrangements, and processing contracts.
Monitor department email account and coding portal requests. Triage, respond to, and/or forward emails from ACOG members, other clinicians, medical administrative staff, and patients.
Review and distribute policy notifications from private and public sources (e.g., Federal Register, Policy Reporter) that impacts coverage of obstetric-gynecologic services for patients.
Submit and monitor internal tickets to coordinate and maintain department website content, member communications (e.g., newsletters, emails, surveys) and resources for the public and patients.
Coordinate the development, distribution and promotion of program materials and respond to member and public request for materials.
Provide logistical coordination for meetings, trainings, workshops, exhibits, and other events within scheduled deadlines, including but not limited to distribution of meeting notices, forms, and all other meeting-related communications and materials; prepare, distribute, and order relevant materials and/or equipment; prepare and monitor packages for shipment to and from meetings, exhibits, and sites; reserve and confirm meeting space, audio, visual and catering arrangements.
Prepare, process, and log all department invoices as well as staff and volunteer reimbursement requests; review budget reports, as requested.
Provide phone and email coverage for department staff and program accounts; monitor and appropriately distribute departmental email and other inquiries from ACOG members, other clinicians, medical administrative staff, and patients.
Maintain department databases, rosters, and distribution lists.
Provide excellent customer service to all internal and external inquiries. Communicate tactfully, diplomatically, and with discretion with a variety of stakeholders from various backgrounds, educational levels, experience, and interests.
Perform other duties as assigned.

Required Skills/Abilities:
Strong interpersonal and oral and writing communication skills.
Strong attention to detail.
Ability to effectively plan and organize work.
Strong computer skills including proficiency in Microsoft Office Suite and familiarity with Adobe Acrobat Reader.
Ability to work at night 4-6 times a year (pre-scheduled).
Ability to travel 1-2 times a year (pre-scheduled).

Education and Experience:
High School Diploma required; college degree preferred
Minimum of 1-2 years of experience in an office support setting.
Invoice processing experience and understanding of billing practices preferred.
Previous event coordination preferred.
Previous experience working with committees and taking minutes preferred.