Manager, SRE at APTEAN – Madurai, Tamil Nādu
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About This Position
Position Title: Manager, SRE
Location: Madurai India TCE Excellence Building Madurai, Tamil Nadu IN
Location Details: Onsite
Experience Level: Experienced Professional
Country: India
Type: Employee Regular Full Time
Job Description Overview
1. JOB IDENTIFICATION |
APTEAN JOB TABLE: Cloud ERP Infrastructure & Operations |
APTEAN JOB LEVEL: F APTEAN JOB TITLE: Manager, SRE |
REPORTS TO |
2. GENERAL JOB SUMMARY |
We are seeking an experienced and hands-on Cloud Infrastructure & Operations Manager to lead a team of 15 engineers responsible for managing the infrastructure layer of multi-tenant, cloud-hosted ERP products. The role covers platform reliability, product upgrades, cloud security, incident and preventive maintenance, disaster recovery, and compliance audits. This position also acts as a stage-gate for all production deployments, ensuring release readiness, rollback capability, and platform stability. |
3. SCOPE |
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4. ORGANIZATION (Indicate the job positions reporting to this role) |
Full line: • Job (# of positions): 1 Dotted line: • Job (# of positions): 1 |
5. PRINCIPAL DUTIES AND RESPONSIBILITIES | ||||||||||||||||||
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6. JOB SPECIFICATIONS |
| Education (Indicate the minimum level of education necessary for this position. Check all that apply and indicate specific degree as applicable to the side (e.g., Bachelor’s in Computer Science) Required Preferred Degree/Certification Bachelor’s degree Master’s degree Ph.D. J.D. (law) Certification: Registration: Licensure: Other:
Work Experience
Required Skills and Qualifications: • B.E./B.Tech/MCA in Computer Science or equivalent. • 10+ years of experience in Cloud Infrastructure / SaaS Operations. • 3+ years managing teams in a cloud product environment (preferably multi-tenant SaaS). • Strong hands-on knowledge of Azure (VMs, PaaS, Networking, Monitoring, Identity). • Experience with ERP platforms (SAP Cloud, Infor, Oracle Cloud, or custom-built ERP solutions). • Good grasp of DevOps practices, CI/CD pipelines, infrastructure as code (IaC). • Familiarity with SOC 2, ISO 27001, and data privacy compliance. • ITIL or SRE certification preferred.
Skills Matrix (Manager-Level & Team Needs)
Skill Category Skill/Tool Manager Level Team Required Cloud Platform Azure (App Services, VM, Networking, Storage, Defender) Advanced ERP Infra Multi-tenant ERP hosting, Cloud DB tuning, PaaS scaling Advanced DevOps CI/CD (Azure DevOps, GitHub Actions), Automation Intermediate IaC Terraform / Bicep / ARM Templates Intermediate Monitoring & Logging Azure Monitor, Application Insights, Log Analytics Advanced Incident Management ITIL, On-call Runbooks, RCA Writing Expert Preventive Ops Scheduled health checks, capacity management Expert Security & Access IAM, Azure AD, Role-based Access, Secret Rotation Advanced Disaster Recovery DR Drills, Geo-Redundancy, RTO/RPO Advanced Audit & Compliance SOC 2, ISO 27001, Risk Registers Advanced Release Stage-Gate Deployment approvals, Go/No-go criteria Expert Collaboration Working with Product, Security, Dev teams Expert Tools Azure DevOps, Jira, ServiceNow, Salesforce (case mgmt.) Intermediate Leadership People development, Shift planning, Mentoring Expert Shift details:
Required to work in shift:Yes
If Yes Shift Timing- |
DISCLAIMER |
| The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. |