Enterprise Project Manager at RepSpark Systems LLC – Durham, North Carolina

About this position
Company Overview
RepSpark is a rapidly growing Software-as-a-Service (SaaS) platform transforming wholesale e-commerce. Trusted by leading apparel, footwear, lifestyle, tactical, and sporting brands, we help teams streamline operations and deliver a faster, more confident wholesale buying experience for retailers and sales reps. Our platform powers everything from product discovery to ordering to inventory visibility—giving brands the tools they need to scale smarter.

Position Overview
We’re looking for an Enterprise Project Manager to lead complex, multi-system onboarding and integration projects for our largest, most strategic customers. This role owns enterprise implementations end-to-end, from discovery to solution design, configuration, testing, and production cutover. They will serve as the primary technical and project lead throughout.

This person will also play a critical role in shaping our enterprise PM motion, including building templates, communication frameworks, delivery standards, and repeatable processes that help RepSpark scale its enterprise practice confidently and consistently.

If you thrive in complexity, love connecting business needs to technical solutions, and want to help define how enterprise delivery works at RepSpark, this role is for you.
What You'll Do
Lead Enterprise Onboarding & Integrations

Own implementation delivery from project kickoff through production cutover for enterprise customers
Manage timelines, dependencies, risks, and communication across customer teams and internal functions (Engineering, Product, Leadership, Account Management, etc.)
Serve as the primary technical point of contact for enterprise implementations.
Run Enterprise-Grade Discovery and Solution Design

Translate complex business and technical requirements into implementation plans, configuration specs, data mappings, and integration architecture
Partner with client technical resources to validate feasibility across ERPs and adjacent systems, ensuring alignment on timelines and scope
Drive Configuration, Testing, & Deployment

Guide customers through UAT, data validation, and integration testing
Surface and resolve technical issues quickly in partnership with Engineering and Product
Lead production cutovers with structure, clarity, and confidence
Act as a Technical Partner & Escalation Point

Work closely with Account Managers and Technical Account Managers on high-stakes accounts to mitigate risk and support adoption
Step into escalations with calm, clarity, and technical depth
Provide proactive best practices throughout the implementation lifecycle.
Own Project Documentation & SOW Creation

Create SOWs for integrations, customizations, and data-related work
Maintain accurate project plans, configuration notes, and customer-facing documentation
Shape and Scale RepSpark’s Enterprise PM Motion

Build and maintain templates, delivery frameworks, communication plans, and PM artifacts used across enterprise projects
Improve consistency and quality across implementations by establishing repeated standards and processes
Capture lessons learned, reusable components, and integration patterns that strengthen our implementation practice
Strengthen Internal Knowledge & Feedback Loops

Contribute technical documentation to RepSpark’s internal knowledge base
Provide clear, actionable feedback internally on enterprise needs and system gaps
You'll thrive here if you

Enjoy turning complexity into clarity.
Lead with structure but stay flexible when conditions change.
Communicate clearly across technical and non-technical teams.
Like solving problems at the intersection of business and engineering.
Stay calm under pressure and always look for the next improvement..
Requirements
Must-Haves

3+ years leading technical SaaS implementations for enterprise or mid-market clients.
Experience with ERP integrations, APIs, and structured data formats (CSV, JSON, Excel).
Strong project management instincts—you know when to escalate and how to unblock.
Hands-on comfort with tools like Postman, SQL editors, DBeaver, or Metabase.
Ability to create project docs, implementation plans, and technical diagrams.
Nice to Haves

Background in ecommerce, B2B SaaS, or wholesale operations.
PMP, Agile, or Scrum certifications.
Experience working with apparel, footwear, or consumer product brands.
Strong preference for candidates able to work primarily within Eastern Time (ET) business hours.
How We Work Today

We’re a small, tight-knit team that values clarity, ownership, and moving quickly. We keep processes simple, document what matters, and communicate openly so nothing falls through the cracks. Support isn’t a silo—you’ll work directly with Engineering, Product, Account Managers, and Leadership to get customers what they need. Everyone is accessible, collaboration is the norm, and we help each other move work forward.

Benefits
Competitive salary and bonus opportunities
Health, dental, and vision insurance
Collaborative, high-energy work environment with a mission-driven team
Logistics

Location: Remote