Residence Inn Fort Lauderdale Plantation - Front Desk Supervisor at Aimbridge Hospitality – Plantation, Florida

Residence Inn Fort Lauderdale Plantation - Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located 15 minutes from the airport and Port Everglades, Residence Inn Fort Lauderdale hotel has newly-renovated suites! Our new apartment-style suites feature stylish dcor and separate living and sleeping areas. The highlight of every suite is the fully-equipped kitchen with stainless steel appliances and cookware. Extended stay travelers appreciate our free perks including free grocery delivery, daily hot breakfast and evening Mix with free apps and drinks (Mon-Wed). With business-friendly amenities such as free WiFi, 24-hour business center and 550 sq. ft. meeting room, corporate travelers experience hassle-free travel. Just minutes from FLL Airport and near BB&T Center, Hollywood Beach and Sawgrass Mills Mall, Residence Inn Fort Lauderdale hotel is a top choice among Plantation hotels.

Application deadline for Colorado positions: