Shipping & Receiving Warehouse Associate at Performentor – Raleigh, North Carolina

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Shipping & Receiving Warehouse Associate

March 2026

Job Summary

Join Dilworth Coffee as a Warehouse Associate in our fast-growing specialty coffee company. We are seeking a passionate specialty coffee enthusiast to lead our warehouse team in a dynamic, growing company. The ideal candidate is a dependable, hard-working individual who can maintain detail-oriented focus with minimal supervision while providing guidance and leadership to warehouse staff.We are looking for a specialty coffee enthusiast who is interested in working with a dynamic, growing company. The ideal candidate is a dependable, hard-working individual, who can maintain detail-oriented focus with minimal supervision.

Responsibilities & Requirements

• Detail-oriented picking, reviewing, and packing of coffeehouse and gourmet beverage products for FedEx, UPS, and LTL shipment, as well as customer pickups
• Receive inbound freight, organize products according to movement volume, and monitor best-by dating
• Conduct regular cycle-counts as well as quarterly and end-of-year inventory counts
• Accurately enter data utilizing handheld scanners and various shipping/inventory management software applications
• Safely operate walk-behind, straddle-stacker style forklift and manual pallet jacks to arrange, load, and unload freight
• Maintain safe and clean work environment, adhering to Food Safety Plan and company safety policies
• Assist Shipping and Receiving and Coffee Production teams with routine cleaning and GMP checklist duties to comply with all requirements
• Building maintenance and common area duties with flexibility to assist other departments when needed

Qualifications

• Ability to repeatedly lift at least 50 lbs. unassisted and stand/move for 8 hrs.
• High school diploma or equivalent.
• Previous warehouse and/or inventory control experience required.
• Basic computer and data entry skills. (Word, Excel, Outlook, ERP)
• Use of warehouse scanning tools.
• Flexibility to quickly shift focus and assist where needed.
• Ability to communicate with and anticipate teammates’ needs.
• Comfortable with multi-tasking in a fast-paced, ever-changing warehouse environment.

Physical Requirements

• Heavy lifting and repetitive motions. Ability to lift up to 75 pounds, unassisted and repetitively during a normal daily shift. Includes pushing or pulling carts and pallets of products using material handling equipment.
• Standing and walking. Position requires long periods of standing and walking on concrete surfaces.
• Climbing. Ladders, stepladders, and trailer steps. Ability to ascend and descend safely while balancing a load.
• Bending. Ability to bend at the waist, repeatedly, to retrieve scoops of coffee and other supplies.
• Hearing. Ability to distinguish various mechanical sounds and receive verbal information in a moderately noisy environment.
• Speaking. Ability to verbally communicate and relay information in a moderately noisy environment.
• Vision. Ability to distinguish between color shades of roasted coffee. Acuity to operate machinery, forklifts, and hand tools.
• Attention span. Ability to pay close attention to multiple tasks at detail level for long durations.

Experience/Education

• High School Diploma or Equivalent.
• Experience working in beverage or food production industry. (Preferred)
• Basic math skills. Percentages and ability to convert between various measurement units.
• Computer skills. Proficient in MS Outlook, Excel, Word, and basic computer navigation. (Experience with FedEx Ship Manager, MAS and MS Access preferred)

Workplace Conditions

• Temperature. Employees will be subject to temperature fluctuations. The workplace is climate controlled, but the nature of the job requires standing and climbing near heated machinery. Temperatures more than 100 degrees Fahrenheit are common.
• Environmental. Exposure to significant amounts of dust, burlap/jute, and coffee chaff. Dust masks, respirators, and eye protection are provided.
• Noise. Substantial noise is associated with machinery to the extent that loud speech levels and possibly shouting is required for verbal communication. Hearing protection is provided for certain tasks.
• Hazards. The workplace contains a variety of hot equipment, machinery and ducting, fast-moving mechanical parts, electrical currents, ladders, heavy moving machinery (forklift), and overhead storage.

Compensation & Benefits (90-day probationary period) Full Time

• $16-18/hour DOE
• Healthcare options including employer-provided portion (Available day 1).
• 401k program. Employer match and pre-tax options.
• Short and long-term disability and life insurance.
• Paid time off and 7-8 paid holidays per year.
• Some benefits start after 90 days and may be adjusted for team members working an average of 30 to 39 hours per week.