Medical Assistant I at Appalachian Regional Healthcare System – Boone, North Carolina

Location: Boone, North Carolina | Per-Diem | Day Shifts

As a Medical Assistant I at UNC Health Appalachian, you’ll play an essential role in outpatient care by supporting both clinical and administrative functions in a medical office setting. Working under the clinical supervision of a provider and the direction of clinic leadership, you’ll ensure patients receive compassionate, efficient, and high-quality care from check-in to follow-up.

Located in the heart of the Blue Ridge Mountains, Boone offers a welcoming community, four-season outdoor recreation, and a vibrant cultural scene.

Compensation: Starting at $17.87/hour, based on education, experience, certification, and internal equity.
Schedule: Primarily weekday shifts; may include occasional evenings or weekends depending on clinic needs.
Benefits: Comprehensive medical/dental/vision coverage, PTO, retirement with match, tuition reimbursement, paid parental leave, wellness perks, and employee discounts.
Status: Non-exempt

• Support patient care by assisting with exams, procedures, and treatments under provider supervision.

• Perform clinical tasks such as vital signs, specimen collection, and documentation.

• Provide front-office support including scheduling, registration, and answering patient inquiries.

• Maintain accurate and timely documentation in the Electronic Health Record (EHR).

• Prepare exam rooms, equipment, and supplies in accordance with infection-prevention standards.

• Offer patient education related to treatments, medications, and follow-up care.

• Demonstrate professionalism, confidentiality, and a strong commitment to patient-centered service.

• Collaborate with providers, nurses, practice managers, and support staff to ensure smooth clinic operations.

Education:

• High School Diploma or GED required.

Experience:

• Previous healthcare or medical office experience preferred, but not required.

Licensure & Certifications:

• BLS (American Heart Association) required at hire.

• RMA, CCMA, or AAMA certification required within one year of hire.

Knowledge, Skills & Abilities:

• Strong organization and multitasking abilities in a fast-paced environment.

• Excellent verbal, written, and interpersonal communication skills.

• Attention to detail, accuracy, and professionalism.

• Ability to work collaboratively within an interdisciplinary healthcare team.

• Basic understanding of medical terminology and EHR systems.

• Frequent standing, walking, bending, and reaching.

• Ability to lift or carry equipment and supplies up to 50 lbs.

• Manual dexterity for clinical procedures and equipment operation.

• Indoor clinical setting with routine exposure to patients, medical instruments, and bodily fluids.

• May require schedule flexibility depending on clinic operations.

Career Growth: Tuition reimbursement, certification support, and advancement through our Career Pathways Program.
Community Impact: Support a mission-driven health system improving lives across the High Country.
Wellness & Support: Access the Love Your Life employee wellness program and Employee-to-Employee (E2E) financial assistance.
Lifestyle & Location: Boone is consistently ranked among the best places to live—home to Appalachian State University, award-winning schools, outdoor adventure, and thriving local businesses.
Employee Perks: Discounts for local and regional attractions including Dollywood, Biltmore, and Tweetsie Railroad (subject to change).

About UNC Health Appalachian
It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”

About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.