Parts Sales/Warranty Coordinator at Warren, LLC – Collins, Mississippi

Join Our Team at Warren, LLC - Parts Sales & Warranty Coordinator Position

Are you skilled at diagnosing issues and helping customers find the parts they need? Warren, LLC is hiring a full-time Parts Sales Representative to join our team. This role requires a thorough understanding of Warren parts and equipment to support our customers effectively. If you’re organized, customer-focused, and ready to contribute, we want you on board!

Benefits:
Paid Holidays: Enjoy 9 paid holidays each year.
Vacation: Earn 40 hours of vacation after your first year.
Health Insurance: Choose between a PPO or HSA health plan after 60 days, with partial employer payment. We also offer a company match of up to $100/month for the HSA.
Life Insurance: Receive basic life insurance for free after 60 days.
401(k) Plan: Eligible for a safe harbor match after 12 months of employment.
Overtime Opportunities: Earn extra income with available overtime hours.

As a Parts Sales Representative at Warren, LLC, you will:
Answer customer calls and emails regarding parts and promptly return any missed calls, voicemails, and emails.
Familiarity with truck equipment, hydraulic systems, pneumatic systems, and mechanical components.
Accurately price parts for customers and provide detailed quotes.
Ability to handle challenging customer inquiries and complaints professionally.
Collaborate with the procurement team to purchase necessary parts and maintain proper levels of inventory on sold parts
Prepare shipping paperwork and bills of lading
Coordinate with shipping to schedule outgoing shipments
Ensure all parts are properly labeled, packaged securely, and are prepared for shipment.
Participate in a collaborative team atmosphere to meet department goals.

Qualifications:
High School degree or equivalent industry experience required.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Strong customer service skills with the ability to diagnose issues and recommend solutions.
Willingness to learn and utilize company software (currently Microsoft Business Central for quotes and orders.
Reliable, dependable, and team-oriented

Physical Demands:
Frequent sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
Ability to stand and walk for extended periods.
Work primarily in an office/shop environment.

Position Type/Expected Hours of Work:
Full-time position requiring punctuality and readiness to work daily.
Business hours are determined by your manager.

About Us:
Warren, LLC is a family-owned business specializing in manufacturing high-quality truck equipment for municipalities, construction, and agriculture industries. We have been proudly serving our customers since 1993, focusing on quality, innovation, and teamwork.

EEOC Statement:
Warren, LLC is an equal opportunity employer. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information.