Sambazon Associate at Tailwind Deli News & Gifts Inc – Pittsburgh, Pennsylvania

If you have a passion for serving others, then join the Tailwind team at the PIT Airport! Be a part of the Tailwind experience by providing delicious SAMBAZON bowls for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. Showcase your recipe knowledge and understanding of SAMBAZON’s bowl shop standards to ensure everyone receives a great-tasting product every time. Be radically inclusive of all customers and coworkers by encouraging them to expand their açai and superfood knowledge with a helpful attitude.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include, but are not limited to:

The following are examples of key responsibilities and are not an exhaustive list of all duties or responsibilities that are required of the employee for this job. Duties may change depending on business needs.

• Acts with integrity, honesty, and knowledge that promote the values, mission, culture, and of our commitment to people, planet, and prosperity.
• Delivers exceptional customer service to all customers by acting with a customer-comes-first attitude and engaging with the customer. Recognizes and responds to customer needs.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the shop operating to standard and to set a positive example for the team.
• Anticipates customer and business needs by evaluating the environment and customers for cues. Communicate information to the manager so the team can respond as necessary to help create a welcoming environment.
• Assists with new hire training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to a positive team environment by recognizing alarming warnings or changes in employee morale and performance and communicating them to the Manager. Food preparation includes washing, slicing, and placement into NSF containers, sealing, and dating labels of acceptable food products in quantities sufficient for ongoing order production needs.
• Provides quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.
• Blender duties, including handling, production, and maintenance of blender areas and equipment according to best cleanliness practices and code requirements. Coordinates with food preparation to maintain food products in quantities sufficient for ongoing order production needs.
• All other duties assigned.

Qualifications/Skills:

• Basic Math
• Customer service experience
• Barista experience
• Food service experience
• Clear communication skills
• Adaptability

Requirements:

• Must be able to pass a TSA background check to receive an airport badge
• Must have reliable transportation
• Must have weekend availability
• Must be 18+ years of age. Age restriction due to serving of alcohol as a primary job duty

Benefits:

• 401K.
• Paid training
• Employee discount
• Health, dental, and vision are offered to full-time employees

Rate: $16.00 per hour +tips

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.