BOH Park Manager at Red Door Experiences – Escondido, California

Park Lead (Part-Time)

Primary Role:
Oversee park operations, safety, and maintenance while leading Park Monitors and serving as the primary on-floor authority.

Key Duties:

• Supervise and support Park Monitors to ensure rules are consistently enforced and guest safety remains the top priority.
  
• Oversee daily park operations, ensuring all inflatables and play areas are clean, organized, and functioning properly.
  
• Conduct routine safety checks and address or escalate maintenance concerns promptly.
  
  
• Train Park Monitors, modeling proper rule enforcement and guest interaction.
  
• Manage crowd flow during peak times and adjust staff positioning as needed.
  
• Serve as the main point of contact for parents or guardians who have questions or concerns about rules.
  
• Confidently and professionally explain policies while maintaining a positive guest experience.
  
• Respond to incidents or injuries according to company protocol and complete required documentation.
  
• Ensure compliance with safety standards
  

Leadership Expectations:

• Lead from the floor, not from the sidelines.
  
• Set the tone for professionalism, energy, and accountability.
  
• Provide real-time coaching and feedback to team members.
  
• Maintain calm authority in high-energy or high-pressure situations.

Guaranteed 25 hours a week

Requirements:

• Must be 18 years or older (required to supervise minor team members).
• Previous leadership or recreation/hospitality experience preferred.
• Confident in enforcing rules respectfully but firmly.
• Strong communication and conflict-resolution skills.
• High awareness and attention to detail.
• Weekend and peak-hour availability required.