Installation Technician - Garage at Southeast LBM Holdco LLC – Waynesville, North Carolina

The Installation Technician is responsible for the installation, repair, and service of residential and light commercial garage doors and related components. This role requires strong technical ability, professionalism when working with customers, and a commitment to safety, quality workmanship, and teamwork.

Key Responsibilities:

· Make service calls to customer jobsites or residences to troubleshoot issues and recommend repair or replacement solutions

· Install and repair garage doors

· Install and program garage door openers and remotes

· Adhere to assigned service call schedules and communicate changes with customers and/or the service coordinator

· Safely operate and drive a company vehicle to and from jobsites

· Maintain a clean, organized, and well-maintained company vehicle

· Communicate professionally and respectfully with customers, coworkers, and leadership

· Assist coworkers as needed to ensure timely job completion

· Install or repair windows and/or doors as needed

· Work in the warehouse to organize, restock, and receive materials

· Perform proper inventory handling, organization, and cycle counts

· Follow all safety policies, procedures, and best practices

Required Qualifications

· Valid driver’s license with an acceptable driving record

· Mechanical aptitude and ability to use hand and power tools

· Ability to lift, carry, and maneuver heavy materials

· Strong attention to detail and safety awareness

· Reliable, punctual, and dependable

· Ability to work independently and as part of a team

· Professional customer service and communication skills

Preferred Qualifications

· Prior experience installing or repairing garage doors and openers

· Experience with residential or light commercial installations

· Warehouse or inventory experience

· Construction, installation, or building materials industry experience