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South Slope Taproom Bartender at Burial Beer – Asheville, North Carolina

Burial Beer
Asheville, North Carolina, 28801, United States
Posted on
NewJob Function:Customer Service
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About This Position

Description:

Burial Beer Co is looking for a service oriented team player to join our Front of House team at our original Asheville taproom. Residing in the South Slope District, it is fed from our production facility, barrelhouse, and taproom brewery. Our tap list and to-go offerings reflect the evolution of our inspirations with new releases weekly. Burial’s taproom also houses a full-service kitchen focusing on comfortable American dishes, and the latest offerings from our VISUALS winery.

About Us

Burial Beer Co. was founded in 2013 by Doug Reiser, Jess Reiser and Tim Gormley and driven by a passion for craft, community and the creative. Burial invests in consistency and integrity of the product we make, the cultural values we embody and the community we live in. Connection runs deep with intention to source ingredients with story and humanity, within the commitment to building relationships in our industry and community and in our support of one another.

Values We Practice

  • CONNECTIVITY - Celebrating the human experience through storytelling, personal relationships, and meaningful collaborations.
  • COURAGE - Empowering yourself and those around you to go beyond what you know and boldly innovate with the understanding that failure and discomfort are essential to continued growth
  • INCLUSIVITY - Cultivating a safe, supportive and accessible environment of opportunities that honor, respect and uplift individual identities and experiences.
  • INTEGRITY - Setting and upholding a standard of quality for the processes we implement, the products we craft, the experiences we create and the values we embody

The Job

To succeed in this role, you are professional, friendly, and are willing to meet the highest standards of quality customer service. You thrive in a high volume service environment, and ensure that our guests receive great customer service and a memorable experience. You are enthusiastic, with a love of hospitality and craft beverages.

What You’ll Do

  • Gather, clean, and stock all glassware throughout a shift
  • Perform all opening, closing, and side work duties as established by General Manager
  • Welcome customers, determine beverage preferences, make thoughtful recommendations, take food and drink orders
  • Be willing and able to perform multiple roles including bartending, to-go/merch room, and shipping.
  • Stock all supplies as needed to ensure team preparedness and success.
  • Take pride in the space and ensure the property is up to cleanliness standards.
  • Process credit card transactions, ensuring all items are rung in correctly and charges are accurate.
  • Notify management of maintenance needs as soon as they arise.
  • Provide event support.
  • Maintain working knowledge of craft beer and Burial Beer Co. beers and brand.
  • Navigate high-volume shifts with a smile.
  • Be part of a team with a professional attitude while remaining flexible.
  • Connect with customers and provide an outstanding experience with each transaction.
Requirements:

What Success Looks Like

  • Creates a welcoming, engaging, and efficient guest experience by consistently upholding taproom service standards.
  • Demonstrates ownership of the physical environment by proactively maintaining presentation, organization, and functionality of shared spaces to support guest experience and operational readiness.
  • Demonstrates strong knowledge of products, and brand standards. Accurately pours draft beer according to internal guidelines and confidently assists guests with recommendations and product selections.
  • Reliably completes opening, closing, and side work duties; accurately processes POS transactions; and ensures all charges, inventory handling, and transaction procedures are completed correctly and responsibly.
  • Adheres to all alcohol service laws and company policies while maintaining responsible service practices.
  • Demonstrates adaptability and operational versatility by supporting multiple functions across the taproom, retail, fulfillment, and event operations while maintaining professionalism and service standards in high-volume or shifting environments.
  • Demonstrates operational awareness by proactively identifying and communicating inventory, supply, and maintenance needs to support efficient, uninterrupted taproom operations.
  • Engages actively in team communication platforms, builds positive cross-departmental relationships, and communicates clearly and respectfully to support a collaborative, cohesive team culture across the venue and company.
  • Upholds Burial’s standards with honesty, accountability, and consistency.
  • Models professionalism in both work output and interpersonal interactions, reflecting the company’s core values daily.

Who We’re Looking For

  • 3+ years craft beer service experience
  • 21 years of age or older
  • Able to work nights, weekends, and holiday weekends
  • Positive, engaging personality and professional work ethic
  • Exceptional interpersonal and communication skills
  • Strong task and time management abilities
  • Eye for detail and a thorough understanding of craft beer
  • Basic math and computer skills
  • Additional education, training, certificates, or experience may be required

Physical Requirements

  • Ability to stand, walk, and bend for extended periods of time
  • Ability to lift up to 50lbs

The Details

  • Reports To: Collier Bar Coordinator
  • Compensation: $2.13/hour + tips
  • Employment Type: Full-Time, Hourly
  • Job Schedule: work schedule varies

What We Offer

Dental + Vision Insurance

Voluntary Life Insurance

Accidental Injury Insurance

YMCA Membership (company subsidized)

Employee Discount Perks

Employment Inclusion Policy

Burial is an equal opportunity employer and makes employment decisions on the basis of merit. Burial celebrates people from all walks of life and prohibits the unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business need. We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.


Job Location

Asheville, North Carolina, 28801, United States
Loading interactive map for Asheville, North Carolina, 28801, United States

Job Location

This job is located in the Asheville, North Carolina, 28801, United States region.

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