Practice Manager at Shannon Health – San Angelo, Texas

Job Summary

The practice manager provides leadership, direction, and administration of all aspects of clinic(s) operations to ensure accomplishment of objectives. The practice manger directs and supervises the clinic(s) operations, financial affairs, nursing, and patient care services. The practice manager is responsible for all administrative, clinical, human resource, and business functions of their area of responsibility. The practice manager serves as the primary liaison between Administration and the clinic providers and staff.

Supervises the Following Positions

Positions: Clinical staff and some clerical/registration staff depending on location

Physical Requirements

• The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities.
• The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 50)
• Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty.
• Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations.
• May be exposed to infectious or contagious disease.
• May have to handle emergency situations.
• May be subject to irregular hours.
• May be required to wear protective equipment such as eye protection, face protection, masks, sterile/nonsterile gloves, isolation gowns.
• May be exposed to toxic/caustic/chemicals/detergents.
• Physical activities include continuous sitting, and occasional walking, standing, bending, squatting, climbing, kneeling and twisting.
• Activity Conditions (Occasionally, Frequently, Continuously):
  • Sitting- Occasionally
  • Walking- Continuously
  • Standing- Occasionally
  • Bending-Occasionally
  • Squatting- Occasionally
  • Climbing-Occasionally
  • Kneeling-Occasionally
  • Twisting-Occasionally

Visual and Hearing Requirements

• Must be able to see with corrective eye wear.
• Must be able to hear clearly with assistance

Working Conditions

Primarily Works in a well-lighted and air-conditioned environment with period of heavy workload and stress. Works in various conditions.

Performance: Essential Functions

Decision Making: Ability to make decisions and takes appropriate action based on the information they have. Recognizes own limitations and consults with the supervisor, manager, or team member when appropriate.

Time Management: Works efficiently and manages duties to ensure that tasks are completed with accuracy and within the scheduled shift or reasonable amount of time.

Quality & Quantity: Demonstrates accurate, knowledge and skill to carry out job duties. Follows departmental work policies and procedures. Speed and consistency of output and time utilization of job duties.

Computer Knowledge & Electronic Equipment Use: Demonstrates ability to consistently utilize electronic equipment and online computer programs to perform job duties, including electronic documentation, and order entry.

Resource Utilization: Consistently utilizes and maintains supplies and equipment to minimize lost charges and unnecessary equipment repair-replacement.

Confidentiality: Adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act (HIPAA), as applicable by Shannon Policy.

Performance: Position Specific Essential Functions

• Oversight of clinic operational strategies; participate in strategic planning; implementing clinical organizational procedures and policies; overall process improvement; systems effectiveness (Practice Management, EMR, Accounting systems, etc.); Development of the clinic; oversight the accurate compilation of financial and statistical data; prepares reports as needed; assist accounting with annual budget; ensures areas of responsibility are meeting financial performance objectives; development of a system of care (registrations, referrals, etc.); smooth patient flow (access); assures that the clinic is appropriately equipped.
• Analyze activities, costs, operations, and forecast data to determine progress towards goals; identify problems with possible solutions.
• Establish effective relationships with senior management, staff, patients, providers, customers, vendors, managers, and staff from other departments; produce written reports in a timely manner with complete information; communicate regularly with clinic staff and providers; Communicate at meetings and openly share objectives, priorities, and requests for assistance.
• Oversees orientation and training, dress code; completed performance appraisals on a timely basis; assist with recruiting of new physicians to the clinic; prepare/maintain work schedule for clinic staff, physicians, and mid-levels.
• Performs other duties as assigned.

Qualifications

Education

• Required
  • High School Diploma, GED, or equivalent
• Preferred
  • Bachelor’s Degree in Business Administration, or Healthcare related

Experience:

• Preferred
  • Four years of supervisor/manager experience
  • Four years of Healthcare related experience

Certification/Licensure:

• Preferred
  • Licensed Vocational Nurse (LVN) or Registered Nurse (RN), with authorization to practice in the State of Texas