Collections Specialist I at ABC Pest Control of Houston Inc – Cypress, Texas
About This Position
Collections Specialist
ABC Home and Commercial Services
Join our dynamic team at ABC Home and Commercial Services as a Collections Specialist, where your expertise will help us maintain strong financial health and customer relationships. We are seeking a dedicated professional with a passion for collections and a commitment to excellence. This role offers an engaging environment with opportunities for growth and development.
Key Responsibilities:
- Manage and follow up on overdue accounts to ensure timely collections
- Communicate effectively with customers via phone, email, and written correspondence
- Analyze account information and identify appropriate collection strategies
- Maintain accurate records of collection activities and account status
- Collaborate with internal teams to resolve billing issues and disputes
- Provide recommendations for improving collection processes and policies
- Ensure compliance with company policies and relevant regulations
Skills and Qualifications:
- Minimum of 3+ years of collections experience
- Intermediate proficiency in Excel, including VLOOKUP and Pivot Tables
- Accounting background or experience is an asset
- Some college credits or an associate degree preferred
- Strong communication skills: concise, clear, and professional
- Ability to sit for long hours and work independently
- Active listening skills and attention to detail
- Passionate about collections and achieving results
- Good judgment and the ability to offer strategic recommendations
- Confidence in providing innovative solutions and fresh perspectives
- Willingness to commit to a minimum of 2–3 years to help build and strengthen collections efforts
Compensation:
Starting at $18/hour, but is negotiable based on experience.
At ABC Home and Commercial Services, we foster a collaborative and supportive culture that values innovation, integrity, and growth. Join us and be part of a team dedicated to excellence and continuous improvement.
Requirements: