Onsite Collector at Account Control Technology – Somerset, Kentucky

Account Control Technology
Onsite Collector

US-KY-Somerset

Job ID: 2026-2633
Type: Full-Time
# of Openings: 5
Category: Collections
Somerset, KY

Overview

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location: This is an onsite position at our office located at: 75 Valley Oak Dr. Somerset KY

Compensation: $16.00/hour plus bonuses

Please join us for Open Interviews Monday-Friday 8am-4pm.

*When coming in for open interviews please advise you have applied to a collections role and bring a copy of your resume

Hours of Operation: 3 days a week 8am-5pm; 2 days a week 12-9pm; 2 Saturdays a month 8am-12pm

Build Your Future! Come join our thriving team as an onsite Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

Paid trainingTeam-oriented work environmentGrowth opportunityGenerous bonus opportunityComprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments.

Qualifications

• High School diploma or equivalent

• FDCPA knowledge preferred

• Professional phone etiquette and solid negotiating skills

• Positive attitude and strong customer service aptitude

• Ability to problem solve and multitask

• Willingness to maintain confidentiality

• Ability to remain in a stationary position 95% of the time. We need you doing what you do best; reaching out to our consumers!

• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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