CD Techician at Progress Valley Inc – Bloomington, Minnesota

Job Summary: The CD Tech acts as caretaker/custodian of both the clients and the facility. The primary goals are to monitor client conduct, maintain cleanliness and order of premises; inspect and maintain premises according to standards; orient new residents in rules and procedures/policies of house; work with counseling team and participate in staff meetings. In the absence of the Program Manager is responsible for all matters pertaining to safety. The CD Tech must be self-confident and have the ability to exercise individual discretion or judgment. S/he must be able to dissolve and resolve conflict within the client structure. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. They must be able to maintain client confidentiality.

Richfield Overnights (FTA - 40 hrs/weekly - Benefit Eligible)

Sunday 11:00pm-7:00am (shift starts Saturday at 11pm)

Monday 11:00pm-7:00am (shift starts Sunday at 11pm)

Tuesday 11:00pm -7:00am (shift starts Monday at 11pm)

Wednesday 11:00pm -7:00am (shift starts Tuesday at 11pm)

Thursday 11:00am - 7:00am (shift starts Wednesday at 11pm)

Minneapolis (FTA - 40 hrs/weekly - Benefit Eligible)

Monday 2:30p­m-12:30am

Friday 2:30pm - 12:30am

Saturday 2:30pm - 12:30am

Sunday 2:30pm - 12:30am

$500 Hiring Bonus effective 03/01/26 (FT-A and FT-B positions eligible)

*Shift differential is $1/hr in addition to regular wage for weekend hours; $2/hr for overnight hours

Full-time Benefits

· Medical, Dental, Vision coverage

· Short- & Long-Term Disability

· Life Insurance

· 401k match

· Paid time off

· Flexible hours

Duties & Responsibilities:

• Manage and supervise client activity and responsibilities.
• Understand and follow policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
• Explain rules and regulations to incoming clients.
• Check and maintain resident sign out log, passes and permissions making sure that clients are present during appropriate times.
• Record shift activities in daily log.
• Provide consistency in program by maintaining all client behavioral interventions communicated by counseling staff, including earned privileges and restrictions.
• Communicate to staff any inappropriate or suspected inappropriate client behavior.
• Provide feedback to counseling staff regarding client activities.
• Address with clients periods of non-compliance issues to counseling staff and/or Program Manager.
• Handle interventions with program clients in the event of minor violations.
• Know and follow program emergency procedures.
• Respond to client emergency medical needs, when required.
• Perform room checks or “rounds” to ensure all clients are present and safe.
• Ensure safety measures are followed:
• Carry cell phone and flash light, as appropriate
• Remain within perimeter of the property
• Make no attempt to apprehend intruder – call 911
• For emergency services – call 911
• Manage client crisis. Follow procedures with regard to communicating with clinical staff and management.
• Ensure premises are locked and secure, unnecessary lights off and coffee maker, washer, dryer, etc. are turned off.
• Perform searches of the facility and clients and their belongings as needed or scheduled.
• Conduct client intakes including documentation of medications, searching client belongings, assigning keys/linens, and assist with completing documentation (as needed)
• Facilitate client discharges including cleaning of rooms, return of keys/linens, and assist with documentation and storage of belongings left at facility.
• Secure personal belongings of clients who depart, for periods of 60 days or until disposition instructions are provided by Program Manager.
• Answer telephone and log messages. Checking voicemail and routing messages appropriately.
• Greet visitors and ensure compliance with visiting policies.
• Be responsible for maintaining order and cleanliness of facility including housekeeping (e.g., cleaning office workspaces, emptying trash, dusting, etc) and light maintenance (e.g., changing light bulbs), as needed.
• With Lead CD Tech, maintain adequate supply of linens, cleaning supplies and office supplies.
• Assist maintenance staff with vehicle upkeep.
• Record (count) all medications (new & refills) and document medication changes.
• Assist nurse in requesting new medications and refills from the preferred pharmacy.
• Document and communicate physical health issues to the nurse and other program staff.
• Supervise and record fire drill once a month.
• Clerical duties as needed (data entry, filing, coping, & light typing.)
• Complete demographic and statistical reports, as directed.
• Document and communicate maintenance needs to maintenance staff. Inform Maintenance Supervisor and Program Manager of significant incidents or building maintenance emergencies and major repair needs.
• Maintain facility grounds which includes light clean up and overall general appearance of lawn and snow removal, as needed.
• Understand and coordinate with Program Manager or Maintenance Technician maintenance tasks associated with general building wellness systems (heating, water, electric, etc.).
• Ensure compliance with fire and safety codes and regulations.
• Understand and follow vulnerable adult policy and reporting procedures.
• Understand and follow incident/accident reporting policies and procedures.
• Adhere to applicable laws, regulations and agency policies related to the protection of client confidentiality.
• Understand and follow emergency fire and weather policies and procedures.
• Attend training events and staff meetings as required by your supervisor.
• Perform necessary duties as driver of the house vehicle.
• Attain, maintain and promote a positive, safe, harmonious, productive and challenging work environment.
• Collect urinalysis samples and perform breath analysis testing to clients, as needed.
• Perform other tasks/duties as assigned by supervisor or management.

Qualifications:

• High school diploma or GED. Education and/or experience and training in human services or related field preferred.
• Highly dependable and effective in managing multiple tasks.
• CPR/First Aid certified or ability to be trained
• Ability to work alone with little supervision.
• Ability to convey a positive and professional image.
• Current TB Gold Test or ability to obtain one.
• Must be able to pass favorable DHS Rule 11 background check.
• Ability to relate to people from diverse backgrounds.
• Positive driving record (periodic review of driving record required).
• Valid state driver’s license. (depending on position)

Physical Requirements: Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Ability to communicate, converse with and exchange information.

Note: Although management makes every effort to accommodate individual preferences, business needs may at times make the following conditions mandatory; overtime, shift work, work during a holiday, a rotating work schedule, a changed work schedule or a work schedule other than Monday through Friday.

Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of responsibility. Other tasks may be assigned from time-to-time by the supervisor and should be considered a part of this job description. All job descriptions are subject to periodic review. Any changes in job descriptions will be addressed to both the employee and supervisor.